I5500 Owner's Manual (2003-Current Models) 

**TROUBLESHOOTING NOTE: Some scale owners (especially with the i2600) have noted that their 
scale will give a MUCH more accurate calibration if calibration is performed as quickly as possible (not 
pausing between steps).

 This is especially true in the step after you have placed the calibration weight 

on the tray. If your scale is acting inaccurate after calibration, please try recalibrating 'as quickly as 
possible'.  

Low Batteries, bad battery connections & Faulty AC Adaptors are the #1 cause of scale malfunction 
and inaccuracy

! We test all of our scale returns from consumers. Fully 60% of consumer returns are 

battery related problems. This sounds silly but it's true! A scale will perform slowly, or read inaccurately 
when it has low batteries. Please replace the batteries often (and only use good quality batteries). We 
include good quality batteries with all of our scales but batteries can run low in storage. If your scale 
simply won't turn on while on Battery power, this is often caused by loose battery connections. Battery 
prongs (terminals) are made of metal. They must be making good contact with your batteries in order 
for the scale to power on. You can use a paperclip to slightly bend the battery prongs to make them 
have a better connection. Also some poorly designed batteries have recessed or partially obstructed 
battery terminals. This may cause your prongs to be touching the plastic housing of the battery instead 
of the metal battery terminal. A Faulty AC adaptor can cause your scale to act unstable with numbers 
"jumping" all around. Please test your scale with a good set of batteries (instead of the AC adaptor) to 
determine if perhaps the AC adaptor is faulty.  

Due to the SS tray of the iBalance, this model is especially prone to being charged with Static Electricity. 
Please discharge any static electricity if you think your scale is acting unstable.  

SAFETY PRECAUTIONS

All safety messages are identified by the words 

warning

 and 

caution

. These words mean the following:  

Warning

 Important information to alert you to a situation that might cause serious injury and damage to 

your property if instructions are not followed.  

Caution

Important information that tells how to prevent 
damage to the equipment.  

When using the i500/i1200, the following safety 
precautions should always be followed.  

Warning:

 Use only the correct AC adaptor with the 

scale. Other adaptors may cause permanent electrical 
damage. The i2600 uses an adaptor that is different 
from the i500 and i1200. For reference, the i2600 
adaptor is pictured here: