ULTRASHIP Owners Manual & Troubleshooting Guide
Low Batteries, bad battery connections & Faulty AC Adaptors are the #1 cause of Ultraship
malfunction and inaccuracy
! We test all of our scale returns from consumers. Fully 60% of consumer
returns are battery related problems. This sounds silly but it's true! A scale will perform slowly, or read
inaccurately when it has low batteries. Please replace the batteries often (and only use good quality
batteries). We include good quality batteries with all of our scales but batteries can run low in storage. If
your scale simply won't turn on while on Battery power, this is often caused by loose battery
connections. Battery prongs (terminals) are made of metal. They must be making good contact with
your batteries in order for the scale to power on. You can use a paperclip to slightly bend the battery
prongs to make them have a better connection. Also some poorly designed batteries have recessed or
partially obstructed battery terminals. This may cause your prongs to be touching the plastic housing of
the battery instead of the metal battery terminal. A Faulty AC adaptor can cause your scale to act
unstable with numbers "jumping" all around. Please test your scale with a good set of batteries (instead
of the AC adaptor) to determine if perhaps the AC adaptor is faulty.
Some Ultra-75 scales will need a
different or improved AC adaptor then the Ultra-50 and Ultra-30. You will know if you have this
problem because the scale will power on but the numbers will fluctuate ("bounce" all around).
Most
Ultraship 75's do not have this problem, it's only happened a few times and it was caused by a slightly
underpowered AC Adaptor (the output was slightly less then normal). The Ultra 75 requires just a bit
more power then the Ultra 30, 35, 50 or 55 and thus is the only model affected by an AC adaptor that is
giving a slightly less then normal output.
IMPORTANT MANUAL CORRECTION: 2005/2006 Model Notes:
During production we sometimes
modify the Ultraship slightly to make it easier to use and perform more stable. This can cause some
typos in the manual. Note that on the newest Ultraships there is
NO STABLE INDICATOR,
we removed it
on some models as it was causing a software conflict. The
BEEP
function was also removed due to
customer complaints.
TROUBLESHOOTING & OPERATION NOTES
1) If the scale does not perform accurately, please recalibrate as outlined in the manual.
2) If the Display ever becomes locked on EEEEE, this indicates that the scale was shocked, dropped or
otherwise damaged and the delicate weighing sensors have been damaged. You can try recalibrating the
scale (If the sensor has not been hurt too badly it may work again after recalibration). Otherwise you will
have to follow the warranty instructions that came with your scale.
3) If the display becomes locked on 8888, this often indicates low power. However sometimes it also
may indicate a serious zero mark error. This means when you turn the scale on, it can't determine what
