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26

Safety and use

We recommend that you read this chapter carefully before using your phone. The 
manufacturer disclaims any liability for damage, which may result as a consequence 
of improper use or use contrary to the instructions contained herein.

•

 TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle 
constitutes a real risk, even when the hands-free kit is used (car kit, headset...), 
drivers are requested to refrain from using their mobile when the vehicle is not 
parked.

When driving, do not use your phone and headphone to listen to music or to the 
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere 
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To 
ensure that there is no problem:
-  do not place your phone on top of the dashboard or within an airbag deployment 

area,

-  check with your car dealer or the car manufacturer to make sure that the 

dashboard is adequately shielded from mobile phone RF energy.

•

 CONDITIONS OF USE:

You are advised to switch off the telephone from time to time to optimise its 
performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated 
areas. As with many other types of equipment now in regular use, mobile 
telephones can interfere with other electrical or electronic devices, or equipment 
using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all 
signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in 
any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical 
device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when 
using the phone, you should hold it against the ear on the opposite side to the 
device, if any. 
To avoid hearing impairment, pick up the call before holding your phone to your 
ear. Also move the handset away from your ear while using the “hands-free” mode 
because the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories 
without supervision.
When replacing the cover please note that your phone may contain substances 
that could create an allergic reaction.

This warranty shall not apply to defects to your phone and/or 
accessory due to (without any limitation):
1)  Non-compliance with the instructions for use or installation, or 

with technical and safety standards applicable in the geographical 
area where your phone is used, 

2)  Connection to any equipment not supplied or not recommended 

by TCT Mobile Limited,

3)  Modification or repair performed by individuals not authorised by 

TCT Mobile Limited or its affiliates or your vendor,

4)  Inclement weather, lightning, fire, humidity, infiltration of liquids 

or foods, chemical products, download of files, crash, high 
voltage, corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers 
(IMEI) have been removed or altered.

There are no express warranties, whether written, oral or implied, 
other than this printed limited warranty or the mandatory warranty 
provided by your country or jurisdiction.

“In no event shall TCT Mobile Limited or any of its affiliates be liable 
for indirect, incidental or consequential damages of any nature 
whatsoever, including but not limited commercial or financial loss or 
damage, loss of data or loss of image to the full extent those damages 
can be disclaimed by law. 
Some countries/states do not allow the exclusion or limitation of 
indirect, incidental or consequential damages, or limitation of the 
duration of implied warranties, so the preceding limitations or 
exclusions may not apply to you.”

Telephone warranty ............

Your phone is warranted against any defect or malfunctioning which 
may occur in conditions of normal use during the warranty period of 
twelve (12) months

 (1)

 from the date of purchase as shown on your 

original invoice.
Batteries

 (2)

 and accessories sold with your phone are also warranted 

against any defect which may occur during the first six (6) months

 (1)

 

from the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal 
use thereof, you must immediately inform your vendor and present 
your phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either 
replaced or repaired, as appropriate. Repaired Phone and accessories 
are entitled to a one (1) month warranty for the same defect. Repair 
or replacement may be carried out using reconditioned components 
offering equivalent functionality. 

This warranty covers the cost of parts and labor but excludes any 
other costs. 

General information ............

•

 

Internet address

: www.alcatel-mobilephones.com

•

 

Hot Line Number

: see “TCT Mobile Services” leaflet or go to 

our Internet site.

On our Internet site, you will find our FAQ (Frequently Asked Questions) 
section. You can also contact us by e-mail to ask any questions you may 
have. 
An electronic version of this user guide is available in English and other 
languages according to availability on our server: www.alcatel-
mobilephones.com
Your telephone is a transceiver that operates on GSM networks with 900 
and 1800 MHz bands.

This equipment is in compliance with the essential requirements and other 
relevant provisions of Directive 1999/5/EC. The entire copy of the 
Declaration of Conformity for your telephone can be obtained through our 
website: www.alcatel-mobilephones.com.

Protection against theft 

(1)

Your telephone is identified by an IMEI (phone serial number) shown on 
the packaging label and in the product’s memory. We recommend that you 
note the number the first time you use your telephone by entering * # 0 6 
# and keep it in a safe place. It may be requested by the police or your 
operator if your telephone is stolen. This number allows your mobile 
telephone to be blocked preventing a third person from using it, even with 
a different SIM card.

Disclaimer

There may be certain differences between the user manual description and 
the phone’s operation, depending on the software release of your telephone 
or specific operator services.

Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental 
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The 
manufacturer’s recommended operating temperature range is -10°C to +55°C. 
At over 55°C the legibility of the phone’s display may be impaired, though this is 
temporary and not serious. 
Emergency call numbers may not be reachable on all cellular networks. You should 
never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by 
TCT Mobile Limited and its affiliates and are compatible with your phone model. 
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the 
use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all important 
information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing 
lights, or when playing video games. These seizures or blackouts may occur even if 
a person never had a previous seizure or blackout. If you have experienced 
seizures or blackouts, or if you have a family history of such occurrences, please 
consult your doctor before playing video games on your phone or enabling a 
flashing-lights feature on your phone. 
Parents should monitor their children’s use of video games or other features that 
incorporate flashing lights on the phones. All persons should discontinue use and 
consult a doctor if any of the following symptoms occur: convulsion, eye or muscle 
twitching, loss of awareness, involuntary movements, or disorientation. To limit 
the likelihood of such symptoms, please take the following safety precautions:
-  Do not play or use a flashing-lights feature if you are tired or need sleep.
-  Take a minimum of a 15-minute break hourly.
-  Play in a room in which all lights are on.
-  Play at the farthest distance possible from the screen.
-  If your hands, wrists, or arms become tired or sore while playing, stop and rest 

for several hours before playing again.

-  If you continue to have sore hands, wrists, or arms during or after playing, stop 

the game and see a doctor.

When you play games on your phone, you may experience occasional discomfort 
in your hands, arms, shoulders, neck, or other parts of your body. Follow the 
instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other 
musculoskeletal disorders.

 

Prolonged exposure to music at full volume on the music player may 
damage the listener's hearing. Set your phone volume safely. Use only 
headphones recommended by TCT Mobile Limited and its affiliates.

Troubleshooting ...................

Before contacting the aftersales department, you are advised to follow the 
instructions below:

•

   You are advised to switch off the telephone from time to time to 

optimise its performance.

•

  You are advised to fully charge (

)

 

the battery for optimal 

operation.

•

   Avoid storing large amounts of data in your telephone as this may 

affect the performance of your telephone. 

and carry out the following checks:

My mobile phone will not switch on

•

   Press 

 until the screen comes on

•

   Check the battery charge level

•

   Check the battery contacts, remove and reinstall your battery, then 

turn your telephone back on

My phone has not responded for several minutes

•

   Press  the 

 key

•

   Remove the battery and re-insert it, then switch the phone back 

on 

My screen is difficult to read

•

   Clean your screen

•

  Use your mobile phone in accordance with the recommended 

conditions of use

My mobile phone turns off by itself

•

  Check that your keypad is locked when you are not using your 

mobile phone

•

   Check the battery charge level

•

 PRIVACY:

Please note that you must respect the laws and regulations in force in your 
jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding 
taking photographs and recording sounds with your mobile telephone. Pursuant to 
such laws and regulations, it may be strictly forbidden to take photographs and/or 
to record the voices of other people or any of their personal attributes, and 
duplicate or distribute them, as this may be considered to be an invasion of privacy. 
It is the user's sole responsibility to ensure that prior authorisation be obtained, if 
necessary, in order to record private or confidential conversations or take a 
photograph of another person; the manufacturer, the seller or vendor of your 
mobile phone (including the operator) disclaim any liability which may result from 
the improper use of the mobile phone.

•

 BATTERY:

Before removing the battery from your phone, please make sure that the phone is 
switched off. 
Observe the following precautions for battery use: 
-  Do not attempt to open the battery (due to the risk of toxic fumes and burns). 
-  Do not puncture, disassemble or cause a short-circuit in a battery, 
-  Do not burn or dispose of a used battery in household rubbish or store it at 

temperatures above 60 °C. 

Batteries must be disposed of in accordance with locally applicable environmental 
regulations. Only use the battery for the purpose for which it was designed. Never 
use damaged batteries or those not recommended by TCT Mobile Limited and/or 
its affiliates.

 

 This symbol on your telephone, the battery and the accessories 
means that these products must be taken to collection points at 
the end of their life:

 - 

 

Municipal waste disposal centres with specific bins for these 
items of equipment

 

- Collection bins at points of sale. 

They will then be recycled, preventing substances being disposed of in the 
environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if 
your jurisdiction or your region has suitable recycling and collection facilities; 
instead they are to be taken to collection points for them to be recycled.

CAUTION

: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN 

INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE 
INSTRUCTIONS

My mobile phone will not charge properly

•

  Make sure that your battery is not completely discharged; the 

battery charge indicator can take several minutes and may be 
accompanied by a quiet whistling sound

•

   Make sure charging is carried out under normal conditions (0°C – 

+40°C)

•

  Make sure your battery is inserted. It must be inserted before 

plugging in the charger

•

   Make sure you are using an Alcatel battery and charger in the box

•

   When abroad, check that the electrical current is compatible

My mobile phone will not connect to a network

•

   Try connecting in another location

•

   Verify the network coverage with your operator

•

   Check with your operator that your SIM card is valid

•

   Try selecting the available network(s) manually 

•

   Try connecting at a later time if the network is overloaded

SIM card error

•

   Make sure the SIM card has been correctly inserted

•

  Verify with your operator that your SIM card is 3V or 1.8V 

 

compatible; the old 5V SIM cards cannot be used

•

   Make sure the chip on your SIM card is not damaged or scratched

Unable to make outgoing calls

•

   Make sure you have dialled a valid number and press the 

 key

•

   For international calls, check the country and area codes

•

   Make sure your mobile phone is connected to a network, and that 

the network is not overloaded or unavailable

•

   Check your subscription status with your operator (credit, SIM card 

valid, etc.)

•

   Make sure you have not barred outgoing calls 

•

 CHARGERS

Mains powered chargers will operate within the temperature range of: 0 °C to 
40 °C.
The chargers designed for your mobile phone meet with the standard for safety of 
information technology equipment and office equipment use. Due to different 
applicable electrical specifications, a charger you purchased in one jurisdiction may 
not work in another jurisdiction. They should be used for this purpose only.

•

 RADIO WAVES:

Proof of compliance with international standards (ICNIRP) or with European 
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they 
can be put on the market. The protection of the health and safety for the user and 
any other person is an essential requirement of these standards or this directive.
THIS MOBILE PHONE COMPLIES WITH INTERNATIONAL AND EUROPEAN 
REQUIREMENTS REGARDING EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter/receiver. It was designed and 
manufactured to comply with the radiofrequency (RF) exposure thresholds 
recommended by international requirements (ICNIRP) 

(1)

 and by the Council of the 

European Union (Recommendation 1999/519/EC) 

(2)

.

These limits are part of a set of requirements and establish authorised 
radiofrequency levels for the public. These limits were established by independent 
groups of experts on the basis of regular and detailed scientific assessments. They 
include a significant safety margin intended to ensure the safety of all, regardless of 
age or state of health.
The exposure standard for mobile phones is determined by a measurement unit 
known as the Specific Absorption Rate or “SAR”. The SAR limit is set by 
international requirements or by the Council of the European Union at 2 watts/
kilogram (W/kg) averaged over 10 grams of body tissue. The tests used to 
determine SAR levels were carried out on the basis of standard usage modes with 
the phones transmitting at their maximum power level over the entire range of 
frequency bands.
Although the SAR was established at the highest certified level, the actual SAR level 
for the mobile phone during use is generally much lower than the maximum values. 
In fact, since mobile phones are designed to operate at many different power 
levels, they only use the minimum level of power required to provide a connection 
to the network. In theory, the closer you are to a base station antenna, the lower 
the power level required by the mobile phone.

Unable to receive incoming calls

•

  Make sure your mobile phone is switched on and connected to a 

network (check for overloaded or unavailable network)

•

   Check your subscription status with your operator (credit, SIM card 

valid, etc.)

•

   Make sure you have not forwarded incoming calls

•

   Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

•

   Check that you have subscribed to this service with your operator

•

   Your caller has concealed his/her number

The sound quality of the calls is not optimal

•

   You can adjust the volume during a call by means of the 

 

key

•

   Check the network strength 

I am unable to use the features described in the manual

•

  Check with your operator to make sure that your subscription 

includes this service

•

   Make sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is 
not dialled

•

  Make sure that you have correctly recorded the number in your 

file

•

   Make sure that you have selected the country prefix when calling a 

foreign country

I am unable to create a file in my directory

•

   Make sure that your SIM card directory is not full; delete some files 

or save the files in the product directory (i.e. your professional or 
personal directories)

The highest tested SAR value for this mobile phone for use at the ear and 
compliance against the standard is 0.85 W/kg. While there may be differences 
between the SAR levels on various phones and at various positions, they all meet 
the relevant International guidelines and EU requirements for RF (radio-waves) 
exposure.
The World Health Organisation (WHO) considers that present scientific 
information does not indicate the need for any special precautions for use of 
mobile phones. If individuals are concerned, they might choose to limit their own 
or their children’s RF exposure by limiting the length of calls, or using “hands-free” 
devices to keep mobile phones away from the head and body (fact sheet n° 193). 
Additional information about electromagnetic fields and public health are available 
on the following site: http://www.who.int/peh-emf. 
Although no danger relating to the use of telephone was ever proved, the World 
Health Organisation advises as a precautionary measure to use your telephone 
with a good level of network reception as indicated on the telephone display (4 to 
5 bars). It is also advised to keep the telephone, during communications, away from 
the belly of pregnant women and from the lower abdomen for teenagers.
Your telephone is equipped with a built-in antenna. For optimal operation, you 
should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other 
than against your ear. In such circumstances the device will be compliant with the 
guidelines when used with headset or usb data cable. If you are using another 
accessory ensure that whatever product is used is free of any metal and that it 
positions the phone at least 2cm away from the body.

•

 LICENCES 

Obigo®  

is a registered trademark of Obigo AB.

 

microSD Logo is a trademark.

   

eZiText™ and Zi™ are trademarks of Zi Corporation and/or its 
Affiliates.

My callers are unable to leave messages on my voicemail

•

   Contact your network operator to check service availability

I cannot access my voicemail

•

   Make sure your operator’s voicemail number is correctly entered in 

“

Messages

”

•

   Try later if the network is busy

I am unable to send

 

and receive messages MMS, Vox MMS

•

   Check your phone memory available as it might be full

•

  Contact your network operator to check service availability and 

check MMS parameters 

•

  Verify the server centre number or your MMS profile with your 

operator

•

   The server centre may be saturated; try again later

The 

 icon is displayed on my standby screen

•

   You have saved too many short messages on your SIM card; delete 

some of them or archive them in the product memory

“No service” is displayed

•

   You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

•

   Contact your network operator to obtain the PUK code (Personal 

Unblocking Key)

I am unable to download new files

•

   Check for free space

•

   Delete some files

•

   Check your subscription status with your operator

(1)

  The ICNIRP requirements are applicable in the following regions: Central 

America (except Mexico), South America, North and South Africa, Pacific Asia 
(except Korea), Australia.

(2)

  The European recommendation (1999/519/EC) is applicable in the following 

regions: Europe, Israel.

(1)

  Contact your network operator for service availability.

(1)

  The warranty period may vary depending on your country.

(2)

  The life of a rechargeable mobile phone battery in terms of conversation time 

standby time, and total service life, will depend on the conditions of use and 
network configuration. Batteries being considered expendable supplies, the 
specifications state that you should obtain optimal performance for your phone 
during the first six months after purchase and for approximately 200  more 
recharges.

 19

  Latin input mode ........

To write messages, there are two writing methods:
-  Normal: this mode allows you to type a text by choosing a letter or a 

sequence of characters associated with a key.

-  Predictive with the Zi mode: This mode speeds up the writing of your text.

Fn key 

:

Press once: input top-half character, 
Press twice: lock top-half character inputting mode, then 
press once to unlock top-half character inputting mode.
Long press: access to Dictionary

Sym key  :

Short keypress: access the Symbols table
Long keypress & Fn + Sym: popup smileys page

Space key 

:

Short press: input space
Long press: press to switch language 
Fn+Space: switch input mode

Shift key 

: In abc (Multitapabc) input mode (no Abc mode):

Short press once: only switch one character from 
minuscule to uppercase
Short press twice: lock uppercase input mode
Short press once: unlock the uppercase
In eZiabc (Smartabc) input mode:
Short press once: to eZi ABC
Short press twice: to eZi Abc

Del key 

:

Short keypress: delete one by one
Long keypress: delete one by one quickly

My mobile phone is frozen, can’t power on

•

   Make sure your battery is not completely used up or damaged.

•

   Remove your battery, remove your SIM card then reinstall them to 

power on again, if still does not work;

•

   Hold down # key and press Power on/off key for a while to reset 

the phone.

 

ALL User phone data: contacts, photos, messages and files, downloade

 

applications like Java games will be lost permanently.

How to make your battery last longer

•

   Make sure you follow the complete charge time (minimum 3 

hours)

•

   After a partial charge, the battery level indicator may not be exact. 

Wait for at least 20 minutes after removing the charger to obtain 
an exact indication.

•

   Switch on the backlight upon request.

•

   Extend email auto-check interval to as long as possible. 

•

   Update weather info. upon demand manually or set its auto-check 

interval longer. 

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2010-10-21   16:41:46

2010-10-21   16:41:46