3

English

Tab 5, 11

Tab 4, 10

Tab 3, 9

Tab 2, 8

Cleaning the headphones

The Bose AE2 audio headphones do not require scheduled 
cleaning. Should cleaning be necessary, simply wipe the outside 
surfaces with a soft cloth. Be sure the earcup ports are kept 
clear, and that no moisture is allowed to get inside the earcup.

Replacement parts and accessories

Accessories or replacement parts can be ordered through Bose 
Customer Service.  See the contact information for your area 
included in this guide.

Part

Product Code

Carry bag: 

329585-0010

Replacement cushions: 

329586-0010

Replacement cable: 

329583-0010

Reattaching earcup cushions

The earcup cushions are held in place 
by a mounting flange which snaps 
under 8 small tabs located around the 
inside rim of each earcup. If an earcup 
cushion becomes partially or 
completely detached, push the 
mounting flange of the earcup cushion 
back into the earcup. Using your finger 
or thumb, press around the edge of the 
mounting flange, making sure it snaps 
in place all the way around the earcup. 

Troubleshooting

Problem

What to do

No audio or audio in 
one earcup only

• Ensure both ends of the audio cable 

are firmly seated.

• Try a different audio device

Distorted bass

• Ensure both ear cushions are firmly 

secured.

Mis-shaped cushion

• The high-density earcup foam will 

regain its shape after a few minutes in 
a neutral position.

If any problem persists, contact Customer Service. See the 
phone number for your area included in this guide.

01_AroundEar-T2_ENG.fm  Page 3  Monday, September 27, 2010  11:10 AM