37
CHAPTER 13
FAULTS SEARCH
FAULT
CAUSE
REMEDY
Mains plug not plugged in
Insert plug
1. Does not function on any
program
Mains switch not on
Turn on mains switch
No power
Check
Electric circuit fuses failure
Check
Load door open
Close load door
See cause 1
Check
2. Does not load water
Inlet tap turned off
Turn on water inlet tap
Timer not set correctly
Set timer on correct position
Discharge tube bent
Straighten discharge tube
3. Does not discharge water
Odd material blocking filter
Check filter
4. Water on floor around
washing machine
Leak from the washer between the tap
and inlet tube
Replace washer and tighten the
tube on the tap
The washing machine has not dis-
charged water
Wait a few minutes until the ma-
chine discharges water
5. Does not spin
"No spin" setting (some models only)
Turn the programme dial onto spin
setting
6. Strong vibrations during
spin
Washing machine not perfectly level
Adjust special feet
Transport bracket not removed
Remove transport bracket
Washing load not evenly distributed
Distribute the washing evenly
NOTE: The machine is fitted with a special electronic device, which prevents the spin cycle should
the load be unbalanced. This reduces the noise and vibration in the machine and so prolongs the life
of your machine.
If the fault should persist, contact a Candy Technical Assistance Centre. For prompt servicing, give the model
of the washing machine, to be found on the label placed on the cabinet inside of the porthole or on the guaran-
tee certificate.
WARNING
!
1 The use of environment friendly detersives without phosphates may produce the following ef-
fects:
·
The discharge rinse water may result cloudier due to the presence of zeolites in suspension. This
does not compromise the efficiency of the rinses.
·
The presence of white powder (zeolites) on the washing at the end of the washing cycle. This
does not remain incorporated in the fabric and does not alter the colour.
·
The presence of foam in the last rinse water which is not necessarily a sign of inadequate rinsing.
·
The non-ionic surface-active agents present in the composition of washing machine detersives
are often difficult to remove from the washing itself and, even in small quantities, may produce visi-
ble signs of the formation of foam.
·
Carrying out further rinses, in cases such as this, is not useful.
2 If your washing machine fails to function, carry out the above-mentioned checks before calling the
Candy Technical Assistance Service.
