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Error Messages
Solution
Paper jam inside or back side of the product. Press to see
how to remove the paper.
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Paper out or paper jam. Load paper or remove the jammed
paper and press
x
.
Load some paper or clear the jammed paper. Otherwise, make sure the
number of sheets does not exceed the limit specified for the type of
media you are using.
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Paper jam. Open the scanner unit to remove paper. Press
to see how to open it.
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Paper jam in the Automatic Document Feeder (ADF).
Remove the jammed paper.
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Paper feed error or jam. Remove the paper and reload
paper correctly. See your documentation.
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Communication error. Make sure the computer is
connected, then try again.
Make sure the computer is connected correctly. If the error message
still appears, make sure that scanning software is installed on your
computer and that the software settings are correct.
Printer error. Turn power off and then on again. For details,
see your documentation.
Turn the printer off and then back on. Make sure that no paper is still in
the printer. If the error message still appears, contact Epson support.
A printer’s ink pad is nearing the end of its service life.
Please contact Epson Support.
Press
x
to resume printing. The message will be displayed until the ink
pad is replaced.Contact Epson support to replace ink pads before the
end of their service life. When the ink pads are saturated, the printer
stops and Epson support is required to continue printing.
A printer’s ink pad is at the end of its service life.
Please contact Epson Support.
Contact Epson support to replace ink pads.
Backup Error.
Error Code xxxxxxxx
A problem occurred and backup was canceled. Make a note of the error
code and contact Epson support.
No dial tone detected. Try Check Fax Connection.
Make sure the phone cable is connected correctly and the phone line
works.
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Exchange) phone line or Terminal Adapter, turn off the
Dial Tone
Detection
.
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The combination of IP address and subnet mask is invalid.
See your documentation.
Refer the online Network Guide.
Recovery Mode
The firmware update has failed. You will need to re-attempt the
firmware update. Ready a USB cable and visit your local Epson website
for further instructions.
Error Messages
Сообщения об
ошибках
Повідомлення про
помилки
أطلخا لئاسر
اطخ یاهمایپ
EN
EN
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RU
UK
AR
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FA
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