Update the firmware

HP offers periodic printer updates, new Web Services apps, and new features to existing Web Services apps.

Follow these steps to update the printer firmware for a single printer. When you update the firmware, Web

Service apps will update automatically.

Update the firmware using the Firmware Update Utility

Use these steps to manually download and install the Firmware Update Utility from HP.com.

NOTE:

This method is the only firmware update option available for printers connected to the computer via

a USB cable. It also works for printers connected to a network.

NOTE:

You must have a print driver installed in order to use this method.

1.

Go to 

www.hp.com/go/support

, select your country/region or language, and then click the 

Get software

and drivers

 link.

2.

Type the printer name in the search field, press the 

ENTER

 button, and then select the printer from the list

of search results.

3.

Select the operating system.

4.

Under the 

Firmware

 section, locate the 

Firmware Update Utility

.

5.

Click 

Download

, click 

Run

, and then click 

Run

 again.

6.

When the utility launches, select the printer from the drop-down list, and then click 

Send Firmware

.

NOTE:

To print a configuration page to verify the installed firmware version before or after the update

process, click 

Print Config

.

7.

Follow the on-screen instructions to complete the installation, and then click the 

Exit

 button to close the

utility.

ENWW

Update the firmware

69