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SYNC is a hands-free, voice recognition system used for 
entertainment, information and communication.  
SYNC. Say the Word.

Use the four-corner, four-color touchscreen to explore and 
interact with your vehicle. The touchscreen works the same way 
as traditional controls, knobs and buttons do. Press the various 
corners on your touchscreen to personalize the many features and 
settings of your vehicle all in one place. The system provides easy 
interaction with your cellular phone, multimedia entertainment, 
climate controls and navigation system*.

General Tips

  

Press the home icon 

 at 

any time to return to your 
home screen.

  

For additional support, refer 
to your 

Owner’s Manual

, 

visit the website or call the 
toll-free number. See the 
inside front cover of this 
guide for details. 

Before You Get Started

   If you have the navigation 

SD card, make sure that it is 
inserted into the media port or 
your navigation will not work.

   The touchscreen is sensitive, 

so make sure you press the 
desired icon accurately  
and firmly.

Create Your Owner Account

   SYNC uses a wireless 

connection called  

 

Bluetooth®

 to 

communicate with your 
phone. Turn 

Bluetooth

 mode 

on in your phone’s menu 
options. This lets your phone 
find SYNC. For more details 

on setting up your phone 
with SYNC, visit  

SyncMyRide.com

 (U.S.) or 

SyncMyRide.ca

 (Canada),  

or your phone 
manufacturer’s website.

    Set up your owner account 

at 

SyncMyRide.com

 (U.S.) 

or 

SyncMyRide.ca

 (Canada). 

Register by following the 
on-screen instructions. After 
registering, you can see 
what complimentary services 
you are eligible for.

Why You Need a SYNC  
Owner Account

A SYNC owner account is 
required for Vehicle Health 
Report activation and the 
ability to view your reports 
online. You’ll also be able to 
take advantage of all the SYNC 
Services and personalization 
features, such as saving your 
favorites and points of interest 
(POI). You’ll receive the latest 
software updates that add 
new places, directions and 
information, and if you have 

questions, you’ll get free 
customer support. Visit the 
website or call the toll-free 
number for more information. 
See the inside front cover 
of this guide for details.

Pairing Your Phone with SYNC

In order to use many of the 
features of SYNC, you must first 
pair and connect your phone 
with SYNC. To pair your phone 
for the first time:

1.    Make sure that your vehicle is in 

P

 (Park) and both your ignition 

and radio are switched on.

2.   Touch 

Add Phone

 in the upper 

left corner of the touchscreen. 

3.  Make sure that 

Bluetooth

 is 

set to on and your cellular 
phone is in the proper mode. 

4.   When 

Find SYNC

 appears 

on the display, follow the 
directions on the screen. 
When SYNC finds your phone,  
it will display a six-digit PIN. 
Add the PIN into your phone. 

5.  The display will indicate when 

the pairing is successful.

Note: 

The system may prompt 

you to:
    Set your phone as the 

primary/favorite (the primary 
phone will receive messages 
and voicemail).

    Download your phone book 

(this is required to use the full 
set of voice commands).

    Turn on 911 Assist®. 

Tips 

    Make sure you accept  

the request from SYNC  
to access your phone. 

    To pair subsequent phones, 

please refer to 

Pairing 

Subsequent Phones

 in 

the 

SYNC

 chapter of your 

Owner’s Manual

.

Phone

Voice-control your phone 

for hands-free calling with your 
phone securely put away. With 
SYNC, you won’t even need to 
know the phone number. Just 
say the name of the person you 
want from your contacts.

Your phone connects you 
with many other features and 
SYNC Services*:

  

Connect to SYNC Services 
for traffic, directions, 
business searches and 
information favorites.

  

Connect to Operator 
Assist to help locate a 
listing or destination.

  

Call for a Vehicle  
Health Report.

  

Automatically connects 
with a 911 Operator in the 
event of an accident (the 
feature must be turned on 
prior to an incident).

  

Transfer calls seamlessly 
from SYNC to phone as you 
get in or out of your vehicle.

Using Your Phone with SYNC
 

Note:

 You must download your 

phone book to make phone calls 
with voice commands by name.

Making a Phone Call

 

Use SYNC to make a phone call 
to anyone in your phone book by 
pressing the voice button    
and when prompted, say a  
voice command.

 Note: 

You can also make 

phone calls by pressing 
the voice button   . When 
prompted, give the voice 
command “Dial”, then verbally 
say the phone number.

SYNC

®

 with MyLincoln Touch

TM

*if equipped

*if equipped