Vehicle Health Report/Services (Traffic, Directions and
Information) issues
Issue
Possible
Cause(s)
Possible Solution(s)
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.
•
The phone in
use is not
activated.
•
Your phone has
ID blocker active.
•
This is a free feature, but you
must first register online to use
it. Ensure that you have
registered your account on the
website.
•
Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
Ensure that the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
Troubleshooting
74
See
End User License Agreement
at the end of this book
2011 SYNC/MGM
(mgm)
Supplement, 2nd Printing
USA
(fus)
