ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2009
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
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I cannot access my voicemail
•
Make sure your operator’s voicemail number is correctly entered in “
My
numbers
”
•
Try later if the network is busy
I am unable to send and receive messages MMS,Vox MMS
•
Check your phone memory available as it might be full
•
Contact your network operator to check service availability and check MMS
parameters (see page 40)
•
Verify the server centre number or your MMS profile with your operator
•
The server centre may be saturated; try again later
The
icon is displayed on my standby screen
•
You have saved too many short messages on your SIM card; delete some of them
or archive them in the product memory
“No service” is displayed
•
You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
•
Contact your network operator to obtain the PUK code (Personal Unblocking
Key)
I am unable to download new files
•
Check for free space
•
Delete some files
•
Check your subscription status with your operator
The phone can’t be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your mobile phone is visible to other
users (see page 48)
My mobile phone is dead, can't power on
•
Make sure your battery is not completely used up or damaged
•
Remove your battery, remove your SIM card then power it on again
•
Hold down
+
/
/
keys at same time to reset it
(1)
75
(1)
All user phone data : contacts, photos, messages and files,
downloaded applications like Java games will be lost permanently.
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