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Telephone warranty

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Your phone is warranted against any defect or malfunctioning which may 
occur in conditions of normal use during the warranty period of twelve 
(12) months 

(1)

 from the date of purchase as shown on your original 

invoice.

Batteries 

(2)

 and accessories sold with your phone are also warranted 

against any defect which may occur during the first six (6) months 

(1)

 from 

the date of purchase as shown on your original invoice.

In case of any defect of your phone which prevents you from normal 
use thereof, you must immediately inform your vendor and present your 
phone with your proof of purchase.

If the defect is confirmed, your phone or part thereof will be either 
replaced or repaired, as appropriate. Repaired Phone and accessories 
are entitled to a one 

(1)

 month warranty for the same defect. Repair or 

replacement may be carried out using reconditioned components offering 
equivalent functionality.

This warranty covers the cost of parts and labor but excludes any other 
costs.

This warranty shall not apply to defects to your phone and/or accessory 
due to (without any limitation):

(1) 

The warranty period may vary depending on your country.

(2) 

The life of a rechargeable mobile phone battery in terms of conversation time 
standby time, and total service life, will depend on the conditions of use and 
network configuration. Batteries being considered expendable supplies, the 
specifications state that you should obtain optimal performance for your phone 
during the first six months after purchase and for approximately 200 more 
recharges.

1)  Non-compliance with the instructions for use or installation, or with 

technical and safety standards applicable in the geographical area 
where your phone is used,

2)  Connection to any equipment not supplied or not recommended by 

TCT Mobile Limited,

3)  Modification or repair performed by individuals not authorised by 

TCT Mobile Limited or its affiliates or your vendor,

4)  Modification, adjustment or alteration of software or hardware 

performed by individuals not authorized by TCT Mobile Limited,

5)  Inclement weather, lightning, fire, humidity, infiltration of liquids 

or foods, chemical products, download of files, crash, high voltage, 
corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers (IMEI) 
have been removed or altered.

There are no express warranties, whether written, oral or implied, other 
than this printed limited warranty or the mandatory warranty provided by 
your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be liable for 
indirect, incidental or consequential damages of any nature whatsoever, 
including but not limited commercial or financial loss or damage, loss of 
data or loss of image to the full extent those damages can be disclaimed 
by law.

Some countries/states do not allow the exclusion or limitation of indirect, 
incidental or consequential damages, or limitation of the duration of 
implied warranties, so the preceding limitations or exclusions may not 
apply to you.