6
ULTRA-G GI100 User Manual
§ 3 Return materials
authorization
(1)
To obtain warranty service, please contact
the retailer from whom the equipment was
purchased. Should your MUSIC Group Authorized
Reseller not be located in your vicinity, you
may contact the MUSIC Group Authorized
Fulfiller for your country listed under “Support”
at behringer. com. If your country is not listed,
please check if your problem can be dealt
with by our “Online Support” which may also
be found under “Support” at behringer. com.
Alternatively, please submit an online warranty
claim at behringer. com BEFORE returning the
product. All inquiries must be accompanied by a
description of the problem and the serial number
of the product. After verifying the product’s
warranty eligibility with the original sales receipt,
MUSIC Group will then issue a Return Materials
Authorization (“RMA”) number.
(2)
Subsequently, the product must be
returned in its original shipping carton,
together with the return authorization number
to the address indicated by MUSIC Group.
(3)
Shipments without freight prepaid will
not be accepted.
§ 4 Warranty Exclusions
(1)
This limited warranty does not cover
consumable parts including, but not limited
to, fuses and batteries. Where applicable,
MUSIC Group warrants the valves or meters
contained in the product to be free from defects
in material and workmanship for a period of
ninety (90) days from date of purchase.
(2)
This limited warranty does not cover
the product if it has been electronically or
mechanically modified in any way. If the
product needs to be modified or adapted in
order to comply with applicable technical or
safety standards on a national or local level,
in any country which is not the country for
which the product was originally developed
and manufactured, this modification/
adaptation shall not be considered a defect
in materials or workmanship. This limited
warranty does not cover any such modification/
adaptation, regardless of whether it was carried
out properly or not. Under the terms of this
limited warranty, MUSIC Group shall not be
held responsible for any cost resulting from
such a modification/adaptation.
(3)
This limited warranty covers only the
product hardware. It does not cover technical
assistance for hardware or software usage and it
does not cover any software products whether or
not contained in the product. Any such software
is provided “AS IS” unless expressly provided for in
any enclosed software limited warranty.
(4)
This limited warranty is invalid if the
factory- applied serial number has been altered
or removed from the product.
(5)
Free inspections and maintenance/repair
work are expressly excluded from this limited
warranty, in particular, if caused by improper
handling of the product by the user. This also
applies to defects caused by normal wear
and tear, in particular, of faders, crossfaders,
potentiometers, keys/buttons, guitar strings,
illuminants and similar parts.
