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14

Troubleshooting

Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance.

*

 Only available in selected models.

Problem:

Possible causes / solutions:

The dishwasher cannot be started or 

controlled.

• 

Switch off the appliance by pressing the ON/OFF button. Switch it back on 
after approximately one minute and reset the program. 

• The appliance has not been plugged in properly.
• The dishwasher door has not been shut properly. 

The door won’t close.

• 

The lock was released. Strongly push the door until a “clacking” noise is 
heard.

No water drains from the 

dishwasher.

• The dishwasher cycle has not finished yet.
• The water drain hose is bent (see Installation).
• The drain duct is blocked.
• The filter is clogged up with food residues.

The dishwasher is too noisy.

• The dishes are rattling against each other or against the sprayer arms.
• 

An excessive amount of foam has been produced: the detergent has not been 

measured out correctly or it is not suitable for use in dishwashers (see Start-
up and use). 

The dishes and glasses are 

covered in a white film or 

limescale deposits.

• 

The level of refined salt is low or the dosage setting is not suited to the 
hardness of the water (see Rinse aid and salt).

• The lid on the salt dispenser was not closed properly.
• The rinse aid has been used up or the dosage is too low.

The dishes and glasses are 

streaked or have a bluish 

tinge.

• The rinse aid dosage is too high.

The crockery has not been 

dried properly.

• A wash cycle without a drying cycle has been selected.
•  The rinse aid has been used up or the dosage is too low (see Rinse aid and 

salt).

• The rinse aid setting is not suitable. 
• The crockery is made from non-stick material or plastic.

The crockery is not clean.

• The racks are overloaded (see Loading the racks.)
• The crockery has not been arranged properly.
• The sprayer arms cannot move freely.
• The wash cycle is too gentle (see Wash cycles).
• 

An excessive amount of foam has been produced: the detergent has not been 

measured out correctly or it is not suitable for use in dishwashers (see Start-
up and use). 

• The lid on the rinse aid compartment was not shut correctly. 
• The filter is dirty or blocked (see Care and maintenance).
• The refined salt level is low (see Rinse aid and salt).

The dishwasher does not take 

any water in - Tap shut-off 

alarm.

(The Drying and End indicator lights 
flash quickly.)

• There is no water in the mains supply.
• The water inlet hose is bent (see Installation).
• Turn on the tap and the appliance will start after a few minutes.
• 

The appliance stopped because no action was taken when the beep 
sounded

*

. 

(

*

Only available on selected models

.) 

Switch off the machine using the ON/OFF button, turn on the tap and switch 
the machine back on after 20 seconds by pressing the same button. Reset the 
appliance and restart the wash cycle.