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Troubleshooting

Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance.

*

 Only available in selected models.

Problem:

Possible causes / Solutions:

The dishwasher does not start or 

cannot be controlled.

•  Switch off the appliance by pressing the ON/OFF button, switch it back on after 

approximately one minute and reset the program. 

• The appliance has not been plugged in properly.

• The dishwasher door has not been shut properly. 

The door won’t close.

• The lock was released. Strongly push the door until a “clacking” noise is heard.

No water drains out from the 

dishwasher.

• The dishwasher cycle has not yet finished.

• The water inlet hose is bent (see Installation).

• The drain duct is blocked.

• The filter is clogged up with food residues.

The dishwasher makes excessive 

noise.

• The dishes are rattling against each other or against the sprayer arms.

•  Excessive foam presence: the detergent has not been measured out correctly or it is not 

suitable for use in dishwashers. (see Start-up and use). 

The dishes and glasses are 

covered in a white film or 

limescale deposits.

•  The level of the refined salt is low or the dosage setting is not suited to the hardness of 

the water (see Rinse aid and salt).

• The lid on the salt dispenser is not closed properly.

• The rinse aid has been used up or the dosage is too low.

The dishes and glasses are 

streaked or have a bluish tinge.

• The rinse aid dosage is too high.

The crockery has not been dried 

properly.

• A wash cycle without a drying programme has been selected.

• The rinse aid has been used up or the dosage is too low (see Rinse aid and salt).

• The rinse aid dispenser setting is not high enough. 

• The crockery is made from non-stick material or plastic.

The dishes are not clean.

• The racks are overloaded (see Loading the racks).

• The crockery has not been arranged well.

• The sprayer arms cannot move freely.

• The wash cycle is too gentle (see Wash cycles).

•  Excessive foam presence: the detergent has not been measured out correctly or it is not 

suitable for use in dishwashers. (see Start-up and use). 

• The lid on the rinse aid compartment has not been shut correctly. 

• The filter is dirty or blocked (see Care and maintenance).

• The refined salt level is low (see Rinse aid and salt).

The dishwasher does not take any 

water in - Tap shut-off alarm. 

(The Drying and End indicator lights 
flash quickly.)

• There is no water in the mains supply.

• The water inlet hose is bent (see Installation).

• Turn on the tap and the appliance will start after a few minutes.

• 

The appliance stopped because no action was taken when the beep 

sounded*. 

(*Only available on selected models.) 

Switch off the machine using the ON/OFF button, turn on the tap and 

switch the machine back on after 20 seconds by pressing the same 

button. Reset the appliance and restart the wash cycle.