accomplished by calling the Lincoln Security Response Center at
1–888–99RESCU (1–888–997–3728). Alternatively, the registration
process can be completed on-line during an acquaintance period
activation. (See “Acquaintance activations” later in this section for
details.) The information requested will aid in servicing you more
efficiently during an assistance request.
Acquaintance activations
It is required that you initiate an acquaintance activation shortly after
receiving your vehicle and having your phone activated. An acquaintance
activation is initiated by pressing either the roadside or emergency
control. When voice communication is established with the Lincoln
Security Response Center, indicate that you are a new user and the
operator will follow special acquaintance period support procedures
which are intended to familiarize you with your Lincoln RESCU System.
As described previously, the acquaintance call can also be used to
complete the registration for new customers.
Service charges
For four years, beginning with your vehicle’s warranty period, you will be
entitled to unlimited emergency and roadside assistance activations
without facing service charges. (These activations should be made only
when emergency or roadside assistance is required.) You will be
responsible, however, for any charges imposed by your cellular phone
carrier for the 1–800 phone call to the Lincoln Security Response Center.
After your initial service period expires, you will be required to pay a
monitoring fee if you elect to continue emergency and roadside
assistance. Your dealer can provide you with specific information
regarding post-initial service period fees.
Relinquishing your vehicle
At the time you relinquish your vehicle, it is important that you contact
the Lincoln Security Response Center at 1–888–99RESCU
(1–888–997–3728) and cancel your security service. Personal information
provided to the response center at the time of your registration will be
removed from the vehicle’s file.
Controls and features
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