In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNC
威
is
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connected
Bluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC
威
, SYNC
威
will search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNC
威
provides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNC
威
will say
the following or a similar message:
“SYNC
威
will attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:
Failure to cancel the call as described above will result in SYNC
威
dialing 911.
Note:
When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•
SYNC
威
is on and functioning properly at the time of the incident and
throughout feature activation and use.
•
SYNC
威
911 Assist™ feature is set to ON prior to the incident.
•
A
Bluetooth
enabled cellular phone is paired and connected to SYNC
威
.
•
A connected
Bluetooth
enabled cellular phone has the ability to make
an outgoing call at the time of the incident (i.e, has adequate network
coverage and signal strength).
•
The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:
Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
SYNC
姞
phone features
33
See
End User License Agreement
at the end of this book
2010 SYNC/MGM
(mgm)
Supplement, 2nd Printing
USA
(fus)
