In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNC
威
is designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connected
Bluetooth
enabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC
威
, SYNC
威
will search for and connect to any
available, previously paired cell phone and attempt to place the call to
911. Before initiating the call, SYNC provides a short window of time
(approximately 10 seconds) that allows the driver or passenger to decide
whether to cancel the call by pressing and holding
on the steering
wheel controls. Before initiating the 911 call for the occupants, SYNC
威
will say the following or a similar message:
“SYNC
威
will attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:
Failure to cancel the call by pressing
will result in SYNC
威
dialing 911.
Note:
When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•
SYNC
威
is on and functioning properly at the time of the incident and
throughout feature activation and use.
•
SYNC
威
911 Assist™ feature is set to ON prior to the incident.
•
A
Bluetooth
enabled and compatible cellular phone is paired and
connected to SYNC
威
.
•
A connected
Bluetooth
enabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•
A connected
Bluetooth
enabled cellular phone that has adequate
network coverage, battery power and signal strength.
•
The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
SYNC
姞
phone features (if equipped)
161
See
End User License Agreement
at the end of this book
2012 Centerstack
(ng1)
Supplement, 3rd Printing
USA
(fus)