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8
Troubleshooting
General
Here are answers to common questions you may have, using your Keystation keyboard:
Problem 1: My M-Audio hardware suddenly stopped working after having performed fine since
installation.
Solution 1:
Switch off the unit and let it sit for 10 seconds. Then restart your computer and try again. If the
problem persists you may have to reinstall drivers for the unit.
Problem 2: I have plugged a sustain pedal into my M-Audio keyboard, but it works the wrong way
around.
Solution 2:
The polarity of the sustain pedal is calculated by the keyboard when it is powered up. On power
up, the sustain pedal is assumed to be in the OFF position. So if you want the sustain pedal to be off when it
is not depressed, make sure the pedal is not depressed when you power up.
Problem 3: When I press a key, there is a delay before I hear any sound.
Solution 3:
This delay is known as latency. Latency with MIDI signals is due to the software application you
are using. MIDI data is simply control data. The MIDI data is read by your software. The software then
completes a large number of complex calculations in order to produce the sound you hear—all this takes
time.
We strongly recommend a proper audio interface. Refer to
m-audio.com
for a selection of options. If you
already have an adequate audio interface, try reinstalling the latest drivers for the audio interface, or try
reducing the buffer sizes of the audio drivers.