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When an Error Message is Displayed on the Display Screen
4
4.
Troubleshooting
8
Open the upper cover (8) of the duplex
unit and check for jammed paper in the
duplex unit. If jammed paper remains,
pull it out. Then, close the upper cover
(8).
8
9
Return the duplex unit (7) to its original
position.
7
10
Close the front cover (2).
2
Removal of jammed paper is completed.
Error Codes 380, 401
A paper jam has occurred around the front
cover.
In a case of Code 401, jammed paper may be
automatically ejected. In such a case, the error
will be canceled only by opening then closing the
front cover.
1
Insert your finger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
Note
●
Open the front cover gently. If you open it rapidly,
the MP Tray may open.
1
2
2
Remove the jammed paper gently in
the direction of the arrow if an edge of
jammed paper can be seen.