![background image](/i/alcatel/152929/alcatel-onetouch-815-815d/h/alcatel-onetouch-815-815d-048.png)
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How to make your battery last longer
Make sure you follow the complete charge time (minimum 3 hours)
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After a partial charge, the battery level indicator may not be exact. Wait for
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at least 20 minutes after removing the charger to obtain an exact indication
Switch on the backlight upon request
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Extend the email auto-check interval for as long as possible
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Update news and weather information on manual demand, or increase their
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auto-check interval
Exit background-running Java applications if they are not being used for a
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long time
Deactivate Bluetooth when not in use
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ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2013
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
English - CJA2610ALAAA
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in "
•
My
numbers
"
Try later if the network is busy
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I am unable to send and receive MMS
Check your phone memory availability as it might be full
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Contact your network operator to check service availability and check MMS
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parameters (see page 33)
Verify the server centre number or your MMS profile with your operator
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The server centre may be swamped, try again later
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The flickering icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete some of
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them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal
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Unblocking Key)
I am unable to connect my phone to my computer
Install ALCATEL ONE TOUCH PC suite first of all
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Check that your computer meets the requirements for ALCATEL ONE
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TOUCH PC Suite installation
Make sure that you’re using the right cable from the box
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I am unable to download new files
Make sure there is sufficient phone memory for your download
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Select the microSD card as the location to store downloaded files
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Check your subscription status with your operator
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The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other
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users (see page 71)
Make sure that the two phones are within Bluetooth’s detection range
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