•
To pan left in a picture, press
4
.
•
To return to the center of a picture, press
5
.
•
To rotate a picture, press
L
.
•
To fit a picture to the screen size, press
1
.
Camera and video camera
•
To zoom in to a subject before taking a picture, press the
Volume Up
key.
•
To zoom out from a subject before taking a picture, press the
Volume Down
key.
•
To take a picture, press the
Right Convenience
key.
•
To change the flash mode for a picture, if available, or to turn on low-light mode for a video, press the
Space
key.
Troubleshooting: Media
I cannot play a media file on a web page
Your BlackBerry® device might not support the size or file format of the media file.
I cannot open media files
Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported.
Try one of the following actions:
• If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your device
from the computer or turn off mass storage mode or MTP.
• If you are trying to open a media file on your computer using mass storage mode or MTP, verify that you have closed the media manager
tool of the BlackBerry® Desktop Manager.
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that
mass storage mode or MTP is turned off on your device.
• If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an
encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the
media card into the BlackBerry device that you used to encrypt the file. In the memory options, change the
Encryption Mode
field to
None
or
Security Password
.
Related topics
Turn off mass storage mode or MTP, 166
I cannot save media files
Your BlackBerry® device memory or media card might not have enough available memory to store media files.
Try performing the following actions:
• If you are trying to save a media file to your device memory, delete old data or messages from your device.
• If you are trying to save a media file on your media card, delete old media files.
User Guide
Media
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