The printer dials a
number, but the
connection with another
fax machine fails.
The other fax machine may be turned off, out of paper, or
cannot answer Receiving calls. Speak with the other machine
operator and ask her/him to sort out the problem.
Faxes stop during
sending.
The fax machine to which you are sending might be
malfunctioning.
Your telephone line might not be working.
A communication error might be interrupting the fax
job.
A poor telephone connection might exist.
The fax machine to which you are sending might be
malfunctioning.
The printer is monitoring line condition while it is
receiving or sending a fax job. If an error occurs during the
transmission and the
ECM Mode
setting is
On
, the printer
may request that the portion of the fax job to be resent.
You should turn off
ECM Mode
only if you are having
trouble sending or receiving a fax job, and you are willing
to accept the errors in the transmission job. Turning off the
setting might be useful when you are trying to send a fax
long distant or receive from long distant (example: other
countries etc.)
Your telephone line might not be working.
Outgoing fax calls
continue to be dialed.
The printer automatically redials a fax number if the redial
options are set to
On
.
Successfully Send
faxes job is not been
received at the other fax
machine.
The receiving fax machine might be off or might have
an error condition, such as being out of paper.
A fax might be in memory because it is waiting to
redial a busy number, other jobs that are ahead of it are
waiting to be sent, or the fax is set up for a delayed send.
Send faxes have a
shading at the trailing
edge of each media.
DADF (Flat-bed) scan size might be set to incorrect size.
The document stops
in the middle of faxing.
While faxing through DADF any documents smaller than
5.59 by 5.83 in. (142 by 148 mm) or larger than 8.5 by 14 in.
(216 by 356 mm) might result into jam inside DADF. See
"Clearing Jams in the DADF"
.
Out of Memory.
You might be sending a fax that is too large, or the
resolution might be too high.
Documents are not
stored in the memory.
There may not be enough memory to store the document.
If the display shows a Memory Full message, delete any
documents you no longer need from the memory and then
restore the document.
The document stops
feeding in the middle of
faxing.
The maximum length of a page that you can load is 381
mm (15 inches). Faxing of a longer page stops at 381 mm (15
inches).
Voice calls are not
received by the extension
telephone or answering
machine that is connected
to the same line shared by
the printer.
The fax line cord connection or configuration issue.
See
"Making Connections"
.
The receive mode or rings-to-answer settings might
be incorrectly set. See
"Setting up the Fax System"
.
The telephone answering machine or extension
telephone might not be functioning properly.
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