Symptom
Problem with
paper
Solution
Poor print quality or toner
adhesion, problems with feeding
Too moist, too
rough, too smooth or
embossed; faulty paper lot
Try another kind of
paper, between 100-400
Sheffield, 4%-5%
moisture content.
Dropout, jamming, curl
Stored improperly
Store paper flat in
its moisture-proof
wrapping.
Increased gray background
shading/printer wear
Too heavy
Use lighter paper,
use the rear door.
Excessive curl problems with
feeding
Too moist, wrong
grain direction or short-
grain construction
Use the rear
door.
Use long-grain
paper.
Jamming, damage to printer
Cutouts or
perforations
Do not use paper
with cutouts or
perforations.
Problems with feeding
Ragged edges
Use good quality
paper.
NOTE:
Do not use letterhead paper printed with low-temperature inks, such as those used in some
types of thermography.
NOTE:
Do not use raised or embossed letterhead.
NOTE:
The printer uses heat and pressure to fuse toner to the paper. Insure that any colored paper or
preprinted forms use inks that are compatible with this fusing temperature (180° C or 356° F for 0.1
second).
Paper Specifications
Category
Specifications
Acid Content
5.5 pH or lower
Caliper
0.094-0.18 mm (3.0-7.0 mils)
Curl in Ream
Flat within 0.02 in. (5 mm)
Cut Edge Conditions
Cut with sharp blades with no visible fray.
Fusing Compatibility
Must not scorch, melt, offset or release hazardous
emissions when heated to 180° C (356° F) for 0.1 second.
Grain
Long Grain
Moisture Content
4%-6% by weight
Smoothness
100-400 Sheffield
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