![background image](/i/dell/154781/dell-c3760dn-c3760n/h/dell-c3760dn-c3760n-381.png)
Action
Yes
No
2
Replace the drum cartridges.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, click
Chart Print
on the
Diagnosis
tab.
c
Click
Pitch Configuration Chart
.
The task is complete.
Contact Dell.
The Pitch Configuration Chart is printed.
Does this solve your problem?
3
Replace the fusing unit.
a
Replace the fusing unit. See "Replacing the Fusing Unit."
b
After you replace the fusing unit, click
Chart Print
on the
Diagnosis
tab.
The task is complete.
Contact Dell.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
4
Replace the transfer belt unit, the 2nd BTR, and the retard roller.
a
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
b
After you replace the transfer belt unit, the 2nd BTR, and the retard
roller, click
Chart Print
on the
Diagnosis
tab.
c
Click
Pitch Configuration Chart
.
The task is complete.
Contact Dell.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Vertical blanks
Action
Yes
No
1
Clean inside the printer by using the cleaning rod. See "Cleaning the
Raster Optical Scanner (ROS) Window."
a
After the cleaning is completed, click
Chart Print
on the
Diagnosis
tab.
The task is complete.
Go to action 2.
b
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Troubleshooting Guide
379