![background image](/i/epson/120370/epson-artisan-837/h/epson-artisan-837-130.png)
10
Error Messages
Solution
Paper jam
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Never touch the buttons on the control panel while your hand is
inside the printer.
Cannot recognize photos. Make sure photos are placed correctly
on the glass.
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A printer error has occurred. Turn power off and then on again.
For details, see your documentation.
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Communication error. Make sure the computer is connected,
then try again.
Make sure the computer is connected correctly. If the error
message still appears, make sure that scanning software is
installed on your computer and that the software settings are
correct.
A printer’s ink pad is nearing the end of its service life. Please
contact Epson support.
You can resume printing. The message will be displayed until
the ink pad is replaced. Contact Epson support to replace ink
pads before the end of their service life. When the ink pads are
saturated, the printer stops and Epson support is required to
continue printing.
A printer’s ink pad is at the end of its service life. Please contact
Epson support.
Contact Epson support to replace ink pads.
Backup Error.
Error Code xxxxxxxx
A problem occurred and backup was canceled. Make a note of
the error code and contact Epson support.
No dial tone detected. Try Check Fax Connection.
Make sure the phone cable is connected correctly and the
phone line works.
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(Private Branch Exchange) phone line or Terminal Adapter, turn
off the
Dial Tone Detection
.
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The combination of IP address and subnet mask is invalid. See
your documentation.
Refer the online Network Guide.
Recovery Mode
The firmware update has failed. You will need to re-attempt the
firmware update. Ready a USB cable and visit your local Epson
website for further instructions.
Error Messages
Сообщения об
ошибке
Повідомлення про
помилки
أطلخا لئاسر
اطخ یاهمایپ
EN
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RU
UK
AR
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FA
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