![background image](/i/zelmer/155654/zelmer-23z052/h/zelmer-23z052-072.png)
GW23-011_v01
Troubleshooting
Please check the following items before having the unit repaired.
Problem
Cause
Solution
Appliance does not
switch on.
Appliance is not plugged in.
No power.
Plug in the appliance.
Check circuits, fuses and test
socket.
No mist.
No water in tank.
Appliance not level.
Mineral deposits on the transducer.
Water tank was washed with
detergent.
Fan not operating.
Transducer is not working properly.
Fill tank with water.
Place on a level surface.
Clean the transducer according to
the instruction manual.
Rinse thoroughly with clean water
and dry.
Contact customer service.
Contact customer service.
Condensation forms
around the humidifier or
windows.
Mist intensity is set to high for the
room size or pre-existing humidity
level.
Decrease mist output using the
humidity level selection button.
White dust accumulates
around the appliance.
Hard water was used (containing
too much minerals).
Use purified or distilled water.
Clean the transducer with the
brush (included). If the water filter
has been used for more than
3 months or water tank has been
filled more than 80 times, the filter
needs to be replaced.
Ecology – Environment protection
Each user can protect the natural environment. It is neither difficult nor expensive.
In order to do it: put the cardboard packing into recycling paper container;
put the polyethylene (PE) bags into container for plastic.
When worn out, dispose the appliance to particular disposal centre, because
of the dangerous elements of this appliance, which can be hazardous for
natural environment.
Do not dispose into the domestic waste disposal!!!
The manufacturer/importer does not accept any liability for any damages resulting from unintended use
or improper handling.
The manufacturer/importer reserves his rights to modify the product any time in order to adjust it to
law regulations, norms, directives, or due to construction, trade, aesthetic or other reasons, without
notifying in advance.