![background image](/i/archos/149648/archos-jukebox-recorder-v2/h/archos-jukebox-recorder-v2-036.png)
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USB Connection issues
Problem
: i cannot get my Jukebox Recorder 2 to be recognized by the computer.
Solutions
:
•
Shut off and reboot the computer and the Jukebox Recorder 2 and then
try connecting again in the preferred order mentioned in section 4.1.
•
Only if using Windows 98SE, you must first install the drivers from the
included CD-ROM.
•
If you installed the Windows 98SE driver on your Windows
®
XP, 2000, or
ME edition, this could cause problems. Uninstall that driver and then
reinstall the generic Windows
®
Mass Storage Device driver.
•
If using a USB hub, try connecting without using the hub (some hubs are
not powered and may not work with the Jukebox Recorder 2).
•
If using a USB port in the front of your computer, try a USB port in the
back. Front USB ports are often from non-powered hubs.
•
Do not connect to a USB port repeated through a keyboard.
•
On older machines: The USB driver software on your computer may be
out of date. Find your USB chipset type by going to My Computer >
Properties > Device Driver > Universal Serial Bus (USB) Controllers > Host
Controller. You may have a chipset VIA, Intel, SIS or another. It is possible
that you do not have the latest software drivers for these chipsets. For
VIA updates, check out www.viaarena.com. For Intel check out
www.intel.com. For SIS, uninstall the driver and reinstall the Windows
default USB controller drivers.
•
On older machines: Make sure in your system BIOS the USB port is
checked “ON” not “Off”.
•
On older machines: On Win98SE, if there is a line “lastdrive=” in the
config.sys file, make sure that it is “lastdrive=z”.
•
If Macintosh OS 10.1.x says it cannot mount the volume, you can use
Disk Utility to reformat the Jukebox Recorder 2 hard drive to the type
MS DOS FAT32. However, files will only be readable from a Macintosh, not
a Windows machine.
•
Windows
®
XP and 2000: if the File Allocation Table (FAT) gets corrupted, the
Jukebox Recorder 2 may not show up in Windows XP or 2000 for over one minute,
and then it comes up as
local drive
. Use DOS Utility
ChkDsk
as shown below.
Appendix B - Trouble Shooting
Appendix B - Trouble Shooting