![background image](/i/archos/149648/archos-jukebox-recorder-v2/h/archos-jukebox-recorder-v2-037.png)
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Windows
®
XP may recognize the Jukebox Recorder 2 disk drive but yet
not assign a drive letter. Right click on My Computer and select
Management. Then select Disk management. Within this window
you may see the hard drive and be able to assign a drive letter to it using
the command Change drive letter and path.
Problem
: what do I do if I try to disconnect via the green arrow but keep getting “The
device ‘Generic Volume’ cannot be stopped now. Try stopping the device again later.”
Answer
: shut off any program that might be accessing data on the Jukebox Recorder
2, including Windows
®
Explorer. If this does not work, shut down all programs, wait 20
seconds, then try the green arrow again. If this does not work, you should shut down the
computer and disconnect the USB cable once the computer is off.
Problem
: when I plug the Jukebox Recorder 2 into my computer, I do not see a new hard
drive icon on the screen.
Solution
: use the troubleshooting section
USB Connection Issues
above.
Problem
: the Jukebox Recorder 2 shuts off by itself.
Solution
: this is normal. If you are not playing music or using it, it will automatically shut off
based on the automatic power-off parameters in the Power submenu. Go to the menu
[
On
_
[F3] Set
_
Pwr Off t.
] where you can adjust the
Power off
parameter.
Problem
: the Jukebox Recorder 2 locks-up. None of the buttons react.
Solution
: did you set the Jukebox Recorder 2 to ‘lock’ mode? This is the mode that
blocks the buttons from functioning so that you can put the Jukebox Recorder 2 in your
pocket or backpack without worrying about buttons getting accidentally pressed. Hold
down for three seconds on the ON button to unlock all the buttons. The other possibility
is an electrostatic phenomena. That is, static electricity has temporarily knocked out
the Jukebox Recorder 2. Hold down on the OFF button for 10 seconds and the Jukebox
Recorder 2 will shut off. Restart it normally now.
File issues, corrupted data, formatting, and partitioning
Problem
: on the Jukebox Recorder 2, I find new file names and folder names that I never
created or they have strange gibberish names.
Answer
: most likely, the Jukebox Recorder 2’s file allocation table (FAT) has been
corrupted. This could have been due to a shut down while the Jukebox Recorder 2 was
connected to your computer. To fix a corrupted FAT problem, you should use the Error
Appendix B - Trouble Shooting