BenQ DC 5530  User’s Manual

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lish

Troubleshooting

29

5

T

ROUBLESHOOTING

Refer to the symptoms and measures listed below before sending the camera for repairs. If 
the problem persists, contact your local reseller or service center.

Symptom

Cause

Measure

The power does not 
come on.

The battery is not loaded.

Load the battery correctly.

The battery is exhausted.

Recharge or use the AC power 
adapter.

The AC power adaptor is not 
connected correctly.

Reconnect it properly.

The battery runs out 
quickly.

It is being used in extreme low 
temperature.

—

Many shots are being captured in 
dark places, requiring flash.

—

The battery is not fully charged.
The battery is not used for an 
extended period of time after being 
charged.

Fully charge the battery and dis-
charge it for at least one complete 
cycle before use to maximize its per-
formance and lifetime.

The battery or camera 
feels warm.

Long period of continuous use of 
the camera or the flash.

—

The flash does not 
fire.
The flash cannot 
recharge.

The camera is set to 

 / 

 /  

Switch the camera to a mode other 
than those listed.

The flash is set to no flash.

Set the flash to something other than 
no flash mode.

Even though the flash 
fired, the image is 
dark.

The distance to the subject is greater 
than the flash’s effective range.

Get closer to the subject and shoot.

The image is too 
dark.

The image was captured in a dark 
place while set to no flash.

Set the flash to another mode.

It is under-exposed.

Set the exposure compensation to a 
larger value.

The image is too 
bright.

The image is over-exposed.

Set the exposure compensation to a 
smaller value.

Printer displays error 
message

Printer fault

Turn the printer off and on to reset 
it.