Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 50).
• Remove the driver and install it again (see "Installing the driver
• Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 209).
Where can I purchase accessories or supplies?
• Inquire at a Dell distributor or your retailer.
• Visit www.Dell.com/supplies. Select your country/region to
view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 96).
A paper jam has occurred.
• Open and close the scan unit (see "Front view" on page 18).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 92).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 72).
• Try a different print resolution setting (see "Opening printing
• Replace the toner cartridge (see "Replacing the toner
Where can I download the machine’s driver?
• You can get help, support application, machine drivers,
manuals, and order information from the Dell website,
www.Dell.com > find your product > Support or Downloads.
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