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cleaned for long time, as it is tangled with 

        automatic and border cleaning mode. Its 

much hair and dust. 

side brush can remove dust along bottom 
edge efficiently; there would be dust beyond 

10

Why does robot fail to start cleaning on   

robot in the tiny area formed by two walls 

appointment time?

which need to be removed by hand.. 

        Answer: a.Confirm whether there is much 

15

Why does the speed of robot slow down 

remaining battery. Appointment timing is not 

sometimes?

applicable when robot is returning to charge 
after operating cleaning. b. Check if robot is 

        Answer: When robot detects there is much 

under standby status.

garbage and dust on the floor, it would turn 
to low speed proceeding automatically.

11

Why robot is not charging as it is put in 
the charger? 

16

Is there any danger to furniture and child

when

robot

is

proceeding?

        The charging indicator does not light as well.         

Answer: a. Examine whether the battery at 

        Answer: No. There is a soft rubber buffer 

the bottom is installed in place, if cover 

made of PPC in front of the host. It would try 

screw is loose, you need to fasten it. b. 

other route once it touches furniture or child. 

Check if there is power supply for the socket. 

17

Would robot affect pet?

c. Please contact our after-sales service 

        Answer: Robot makes low noise when 

when the failure is still there.

operating, so there would be no shrill sound 

12

Why does not the remote control work?

which may cause pet restless or even 

        Answer: a. The control distance is within 5 

distrust. If you keep pet at home, we suggest 

meters. It would be insensitive if longer 

you to notice the first time the robot 

distance. b. Check battery in remote control 

operating.

and make sure it is placed correctly. c. 

18

What should be noticed when cleaning 

Insure robot power supply is on, please get it 

the carpet?

charged when you notice it shows low 

        Answer: Robot is not able to clean long hair 

battery on LCD. d. Use clean cloth to wipe 

over 2 centimeters. Fold the banding first 

infrared transmitter on remote control and 

when you start cleaning. 

infrared receiver on robot. e. If the host is too 
close to virtual wall or charger, the signal of 

19

Does it matter to keep the robot at the 

remote control will get interfered.

charger when not using it?

13

Why does not virtual wall work?

        Answer: Yes. Robot will transfer to small 

currency to supplement charging. Please 

        Answer: a. Insure the region blocked by 

avoid wrong operation by child. 

invisible light from virtual wall, which is the 
region you do not want robot to get across. 

20

Is there any danger to wrongly touch the 

b. The signal will get interfered if virtual wall 

docking electrode film between the host 

is too close to the charger. c. Check whether 

and charger?

the region you want is beyond the virtual 

        Answer: No. The two electrodes of charger is 

wall, we suggest you to purchase additional 

of no voltage under output mode(when there 

virtual wall if necessary.

is no power supply); it's maximum voltage is 

14

Would it be difficult for robot to clean the 

24V which is safe one under input 

corner as it is a round design?

mode(when it is charging)

        Answer: Robot can detect wall by itself. It is 

able to clean along the edge of wall under

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