![background image](/i/loewe/153753/loewe-individual-mediacenter-individual-mediacenter-dr/h/loewe-individual-mediacenter-individual-mediacenter-dr-053.png)
Troubleshooting
Problem
Possible Cause
Remedy
Not working at all
Mains cable not plugged in.
Plug the mains cable into a socket 220-240 V 50 Hz.
Despite
Automatic (DHCP)
settings,
the
Mediacenter
has no IP address.
No DHCP server is working on your network.
Set up a DHCP server.
With a connection via an encrypted wireless network,
you have entered the WiFi password incorrectly.
Correctly enter the WiFi password (page 21)
A displayed media file cannot be played.
The file format is not supported (page 57).
On a computer, convert the file into MP3 format, for example,
by using an audio converter programme.
No sound.
Faulty connections of input or output cables.
Connect the cables properly (from page 13). If the problem
persists, it is possible that the cables are faulty.
The volume is set at minimum.
Turn up the volume.
The sound is set to mute.
Press
or
V +
on the remote control to activate audio output
again and then adjust the volume.
No sound and long time to start up.
The set was switched off during operation with the
mains switch.
First switch the set to Stand-by mode before switching it off
with the mains switch (page 17).
No picture.
The video connection with the TV set is analog and the
screen resolution is set at a value higher than 576i.
Simultaneously press the
green
-
yellow
-
0
buttons on the
remote control to reset the screen resolution to 576i.
The unit is not working properly.
Unplug the mains plug from the mains socket and then try
plugging it in again after 30 seconds.
The remote control is not working properly.
The battery in the remote control is flat.
Replace the batteries with new ones.
Set the remote control for Sound Projector operation
If there are any problems with operation in a wireless network , such as disruptions
during play or devices reacting slowly during operation, you can try the following:
- Keep at least three metres distance from microwave ovens, bluetooth devices,
mobile telephones and Wi-Fi compatible devices such as printers and PDAs.
- Change the active channel on the WiFi Router.
You receive further information as well as the respective latest version of this
operating manual in Loewe support portal under
Mediacenter
.
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