n
Loewe SoundBox ID
- 25 -
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- 25 -
Instructions for Use
Troubleshooting
Troubleshooting
Problem
Possible cause
Remedy
Not working at all.
Mains cable not plugged in.
Plug the mains cable into a socket
230 V 50 Hz.
No sound.
Defective connections at the input cable.
Connect the cable correctly (page 19). If the problem
continues, the cable might be defective.
The volume is set at minimum.
Turn up the volume.
The sound is set to mute.
Press
or
V+
on the remote control to reactivate the
audio output and then set the volume level.
A headphone is connected.
Remove the headphone.
CD playback not possible.
No disc inserted.
Insert a disc.
A disc that cannot be played has been inserted. Insert a disc that can be played (check the type of disc).
The disc is dirty.
Clean the disc.
The disc cannot be loaded.
Switch the unit on and then in-
sert the disc in the drive.
The disc is not inserted with the playback side
to the rear.
Insert the disc with the playback side to the rear.
A media file cannot
be played.
The file format is not supported.
Convert the file to a supported format on a computer
with a converter program.
The unit is not working properly.
Unplug the mains plug from the mains socket and then
try plugging it in again after 30 seconds.
The remote control is not working
properly.
The batteries in the remote control are dead.
Replace the batteries with new ones.
The time display is flashing; the unit
cannot be operated.
The
CLOCK
switch
9
on the rear of the unit is
in the
SET
position.
Set the switch to the
ON
or
OFF
position.
The unit switches off automatically.
The unit switches to Standby mode to save energy after
60 minutes without playing a CD or USB.
The sleep function (page 24) has been
activated.
Switch the unit on again.
The iPod function is selected, but no iPod is
docked.
Place the iPod in the dock or select another operating
mode.
The unit has an energy saving function (page
24).
Switch the set on again manually.
The radio reception is disrupted.
The antenna is loose or damaged.
Insert the antenna cable firmly in the socket or replace
it with a new one.
iPod operation is disrupted.
The iPod is not correctly inserted in the dock.
Pull the iPod out and insert it carefully in the dock again
until the correction is properly established.
The iPod playback stops and another
title is played.
The iPod function “Shake to Shuffle” is acti-
vated.
Deactivate this function in your iPod.
USB playback is not possible.
The combination of file and directory name is
too long.
The combination of file and directory name must not
exceed 250 characters. Please make the names shorter.
The file format of the USB storage medium is
not compatible.
Format the USB storage medium in FAT16/32 format.
The number of files / directories is greater than
the maximum allowed.
Reduce the number of files / directories
(page 22).
