GB 9

GB 8

Lid seal

•  Check the condition of the lid seal periodically and 

clean it from time to time with a damp cloth.

Water inlet hose(s)

•  Check the hose regularly for brittleness and cracks. 

Replace if necessary.

Filter

•  Check and clean the filter regularly, at least 3 or 

4 times a year (see “Cleaning the Filter/ Draining 

Residual Water”).

Do not use flammable fluids for cleaning the ap-

pliance.

Recovering an object that falls between 

the drumand the tub

If an object accidentally falls between the drum and 

the tub, you can recover it thanks to one of the remov-

able drum blades:

1.  Unplug the washing machine.
2.  Remove the laundry from the drum.
3.  Close the drum flaps and turn the drum a  

half-turn (picture

 25).

4.  Using a screw-driver, press on the plastic end while 

sliding the blade from left to right (picture

 26, 27).

5.  It will fall into the drum.
6.  Open the drum: you can recover the object 

through the hole in the drum.

7.  Refit the blade from inside the drum: Position the 

plastic tip above the hole on the right side of the 

drum (picture

 28).

8.  Then slide the plastic blade from right to left until 

it clips.

9.  Close the drum flaps again, turn the drum through 

half a turn and check the positioning of the blade at 

all its anchorage points.

10. Plug the washing machine in again.

REMAINING MOISTURE CONTENT OF THE LAUNDRY 

AFTER SPINNING

The degree of moisture remaining in the laundry 

after spinning mainly depends on the fabric type, the 

selected programme and spin speed.

The lowest remaining moisture content can be 

achieved using the wash programme referred to 

by the Energy Label, with maximum spin speed. 

This programme is marked in the separate 

programme chart as “Reference programme 

for the Energy Label”. Below a survey of the 

remaining moisture content (in %) related to 

the various spin-drying efficiency classes:

Spin-drying efficiency 

class

Remaining moisture      

content in  %

A (= most efficient)

 less than 45

B

45 or more, but less than 54

C

54 or more, but less than 63

D

63 or more, but less than 72

E

72 or more, but less than 81

TRANSPORT AND HANDLING (picture 29)

1.  Unplug the washing machine.
2.  Turn off the tap.
3.  Remove the water supply and drain hose.
4.  Eliminate all water from the hoses and the washing 

machine (see “Cleaning the Filter/ Draining 

Residual Water”). Wait for the water to cool so as to 

avoid any accidents.

5.  To facilitate moving the machine, pull the handle 

situated at the bottom front (if available on your 

model) out a little by hand and pull it out to the stop 

with the foot. Afterwards push  the handle back into 

the original stable position.

6.  Fix the transport bracket again for transportation.
7.  Transport the washing machine upright.
IMPORTANT: Do not use the washing machine while 

the handle is pulled out.

AFTER-SALES SERVICE

Before contacting After-Sales Service:

1.  Try to remedy the problem yourself (see 

“Troubleshooting Guide”).

2.  Restart the programme to check whether the 

problem has solved itself.

3.  If the washing machine continues to function 

incorrectly, call After-Sales Service.

Specify:

•  The nature of the problem.

•  The exact model of the washing machine.

•  The service code (number after the word

SERVICE).

The After-Sales Service sticker is situated

behind the filter cover or on the rear of the

machine.
•  Your full address.
•  Your telephone number and area code. As a 

priority, you should contact the After-Sales Service 

of the retailer who supplied you with the washing 

machine.

TROUBLESHOOTING GUIDE

Your washing machine is equipped with automatic safety functions which detect and diagnose faults at an early 

stage and allow you to react appropriately. These faults are frequently so minor that they can be removed within 

a few minutes.

Problem

Causes - Solutions - Tips

Appliance does not start,

no indicator lamps are on

•  Plug is not properly inserted in socket.

•  Socket or fuse does not function correctly (use a table lamp or similar 

appliance to test it).

Appliance does not start

although “Start(Pause)”

has been pressed

•  Lid is not properly closed.

•  The “Child lock” function 

 has been activated (if available on your 

model). To unlock the buttons, push temperature and spin speed button 

simultaneously and hold them at least for 3 seconds. The key symbol on 

the display disappears and the programme can be started.

Appliance stops during the

programme, and the

“Start(Pause)” light blinks

•  “Rinse hold” option is activated (if available on your model) -  terminate 

“Rinse hold” by pressing “

Start(Pause)” or by choosing and starting 

“Drain”.

•  Programme has been changed - reselect desired programme and press 

Start(Pause)”.

•  Programme has been interrupted and eventually lid has been opened - 

close lid and restart programme by pressing “

Start(Pause)”.

•  The appliance’s safety system has been activated (see “Description of 

failure indicators”).

•  Water tap is not opened or water inlet hose is kinked (“Water tap closed” 

indicator lights up).

Detergent dispenser 

contains residues from

detergent/additives at end

of wash

•  Detergent dispenser is not properly installed, or detergent dispenser is 

blocked (see “Care and Maintenance”).

•  Filter in the water inlet hose is blocked (see “Care and Maintenance”).

Appliance vibrates during

spin cycle

•  Washing machine is not level; the feet are not properly adjusted (see 

“Installation”).

•  The transport bracket has not been removed; before using the washing 

machine, the transport bracket must be removed.

Final spin results are poor

•  Unbalance during spinning prevented spin phase to protect the washing 

machine (see “Unbalance during spinning”).

•  Excessive foam formation prevented spinning; select and start “Rinse & 

Spin” programme. Avoid excessive detergent dosing (see “Detergents 

And Additives”).

•  “Spin” button has been set to a low spin speed.

“Unbalance during spinning”
The “Spin/Drain”  indicator 

in the programme flow bar

blinks, or the spin speed on 

the display blinks, or the spin 

speed indicator blinks after 

the end of the programme 

(depending on the model).

The laundry is still very wet.

Unbalance of the laundry load during spinning prevented the spin phase

to avoid damages on the washing machine. This is why the laundry is still

very wet.

Reason for unbalance can be: small laundry loads (consisting of only few

quite big or absorbent items, e.g. towels), or big/heavy laundry items.

•  If possible avoid small laundry loads.

•  It is highly recommended that you add other laundry items of different

sizes when washing a big or heavy piece of laundry.

If you want to spin the wet laundry, add more laundry items of different

sizes, and subsequently select and start the “Rinse & Spin” programme.

Programme duration is

considerably longer or

shorter as indicated in the

“programme chart” or on

the display (if available)

Normal function of the washing machine to adapt to factors that can have 

an effect on the programme duration, like excessive foam formation, load 

unbalance due to heavy laundry items, prolonged heating time resulting 

from low inlet water temperature etc.. Moreover, the sensing system of the 

washing machine adapts the programme duration to the size of the wash 

load.

Depending on these factors, the duration is recalculated during the 

programme and updated if necessary; 

during such periods, an animation 

appears on the display (if available). For small loads, the programme 

time indicated in the “programme chart” may be reduced by up to 50%.