7
If something goes wrong
If something is still wrong with your machine after you’ve been through
the check-list on the previous page:
1. Switch off and unplug your machine from the mains.
2. Call your nearest Service Office or local importer.
When you contact us we will want to know the following:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model number and the serial number of your dryer.
5. The date of purchase enter the date here.
Please make sure you have all these details ready when you call.
Please remember your new appliance is a complex piece of
equipment.
‘DIY” repairs or unqualified and untrained service people may put you
in danger, could damage the appliance, and might mean you lose
cover under the Parts Guarantee.
If you do experience a problem with the appliance don’t take risks, call
in our Service Engineer. Our Spare Parts are designed exclusively to
fit your appliance. Do not use them for any other purpose as you may
create a safety hazard.
As part of our continued commitment to helping the environment, we
reserve the right to use quality recycled components to keep down
customer costs and minimise material wastage.
q
Disposal of packaging materials: follow local regulations, so that
packaging can be recycled.
q
To minimise the risk of injury to children, remove the door and
plug - then cut off the mains cable, flush with the appliance.
Dispose of these parts separately to ensure that the appliance
can no longer be plugged into a mains socket.
The European Directive 2002/96/EC on Waste Electrical and
Electronic Equipment (WEEE), requires that old household electrical
appliances must not be disposed of in the normal unsorted municipal
waste stream. Old appliances must be collected separately in order to
optimise the recovery and recycling of the materials they contain and
reduce the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of
your obligation, that when you dispose of the appliance it must be
separately collected.
Consumers should contact their local authority or retailer for
information concerning the correct disposal of their old appliance.
If it still won’t work...
Spare parts
Recycling and Disposal Information
Disposal of old electrical appliances
Contact the Service Office
First, don’t panic! There may be nothing wrong at all. Look for your
problem below, then check the things we suggest. More often than
not, this will give you the answer to your problem, and you’ll be able
to carry on without having to telephone your Service Office.
If after this you still cannot get your machine to work, follow the
advice given on the next page.
Check these things first
1. Is the machine plugged in and switched on at the socket?
2. Is the Timer Control set to required time?
3. Is the door securely closed?
4. Has the fuse blown? (Try plugging in another appliance to check)
5. Have you used an extension lead? Many are not suitable. Try
plugging the dryer directly into a socket to check.
1. Have you forgotten to clean the filter? It should be cleaned after
each load.
2. Have you selected the correct Heat setting for the type of fabric
you are drying?
3. Is the flexible Vent Hose blocked or kinked? Check it for foreign
objects or condensate (water).
4. Is the air inlet obstructed in any way?
5. Permanent venting - is flap on the storm cover obstructed?
6. Were the clothes ‘excessively wet’ when they were put in?
7. Was the correct time selected?
8. Have you overloaded the dryer?
Have you re-read this instruction book?
This appliance conforms to the following EC Directives.
Low Voltage Equipment
2006/95/EC
Electromagnetic Compatibility
89/336/EEC
92/31/EEC
93/68/EEC
Problem
‘It won’t start’
‘It is taking a long
time to dry’
Any other
problem
