27 -
Troubleshooting
Problem
Possible cause
Remedy
Although the file is visible on the media server,
it is not shown in MediaNetwork.
The file is not being made available by your
media server.
Change your media server. Read up about this
in the section
Media server software
on
page 28.
A media file that is displayed can not be
played back.
The format of the file is not supported (see
also limitations in section
File formats supported
on page 28).
No remedy.
Characters contained in the WLAN key are not
shown on the input screen (page 6).
The device only supports the characters shown
(ASCII standard).
Change the WLAN key of the router.
When searching for wireless routers, no device
is found.
The router is not ready for wireless
communication.
Check your wireless router.
Try to make the connection again a few
minutes later.
A
Windows DRM
-protected music file (see
page 28) cannot be played.
a) The licence to play purchased with the
music file is missing.
b) You are using the wrong media server.
a) Try to play the music file on the PC using the
Windows Media Player 11. If this does not
work either, there is a problem with the
licence.
b) Use the Windows Media Player 11 as a
media server.
If with
wireless
operation there should be any
interference
such as
disruptions
during playback or
slow reactions
by devices to commands, you could
try the following:
- Keep at least three metres
distance
from microwave ovens, bluetooth devices, mobile telephones and Wi-Fi compatible devices such as printers
and PDAs.
- Change the active channel on the WLAN router.
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