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9

App

endi
x

Troubleshooting

Problem

Cause

Remedy

The camera will 
not turn on

The batteries are not 
installed

Check if the batteries are installed. If not, 
install batteries.

The batteries are 
installed incorrectly

Check orientation of the batteries.
Reinsert the batteries according to the 

+-

 symbols in the battery 

compartment. (p.18)

The batteries are 
exhausted

Insert new batteries or use the AC 
adapter.

No image appears 
on the LCD 
monitor

The camera is 
connected to a PC

The LCD monitor is off when the camera 
is connected to a computer.

The camera is 
connected to the AV 
equipment

The LCD monitor is off when the camera 
is connected to an AV equipment.

The LCD monitor 
is hard to see

The brightness level of 
the LCD monitor is set 
too dark

Adjust the brightness level in [Brightness 
Level] in the [

A

Setting] menu. (p.130)

Power Saving function 
is on

When the Power Saving function is on, 
the LCD monitor automatically darkens 
after a certain amount of time. Press a 
button to return to the normal brightness 
level.
Select [Off] in [Power Saving] in the 
[

A

Setting] menu to turn the Power 

Saving function off. (p.131)

The shutter will 
not release

The flash is charging

Pictures cannot be taken while the flash is 
charging. Wait until charging is finished.

There is no available 
space on the SD 
Memory Card or in the 
built-in memory

Insert an SD Memory Card with available 
space or delete unwanted images. (p.22, 
p.94)

Recording

Wait until recording is finished.

The number of image, 
movie, and sound files 
recorded on the SD 
Memory Card has 
reached 10000

Replace the SD Memory Card or delete 
unwanted images.

The picture is dark

The subject is too far 
away in a dark 
environment, such as 
a night scene

The picture becomes dark if the subject is 
too far away. Take picture within the 
specified flash range.