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21

Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following 

information.
Customer service will charge you for advice – even if the appliance is still under 

guarantee!

Fault

Possible cause

Remedial action

Temperature differs greatly 

from the set value.

In some cases it is adequate to switch off 

the appliance for 5 minutes.
If the temperature is too high wait a few hours 

and check whether the temperature has 

approached the set value.
If the temperature is too low check 

the temperature again the next day.

The light does not function. 

Fig. 

!

/12

Light switch is sticking.

Check whether the light switch can move. Fig. 

!

/11

The light is defective.

See chapter “Light”.

Displays do not illuminate.

Power failure; the fuse has 

been switched off; the mains 

plug has not been inserted 

properly.

Connect mains plug. Check whether the power 

is on, check the fuses.

The temperature in 

the freezer compartment is 

too warm.

Appliance opened 

frequently.

Do not open the appliance unnecessarily.

The ventilation openings 

have been covered.

Remove obstacles.

Large quantities of fresh 

food are being frozen.

Do not exceed max. freezing capacity.