![background image](/i/dell/153345/dell-1355cnw-1355cn/h/dell-1355cnw-1355cn-491.png)
2
Action
Yes
No
Check the crease. Is the crease within 30 mm of
This type of
If the envelope
the four edges of the envelope?
crease is
is 220 mm or
considered
longer (C5 or
normal. Your
Envelope#10),
printer is not at go to action 3a.
fault.
If the envelope
is shorter than
220 mm
(Monarch or
DL), go to
action 3b.
3a
Does the envelope have a flap on the long edge?
The envelope is
The envelope
Envelope#10.
is C5. Go to
Go to 4b.
action 4a.
3b
Load the envelope long edge feed in the MPF The task is
Go to action
with the flap open and facing up. For details,
complete.
4b.
see "When Loading Envelope#10, DL, or
Monarch" on page 207.
Is the problem recovered?
4a
Load the envelope in the MPF with the flap
The task is
Contact Dell.
open and facing up. For details, see "When
complete.
Loading C5" on page 208.
Is the problem recovered?
4b
Use a different size envelope.
The task is
Contact Dell.
complete.
Is the problem recovered?
The top margins is incorrect
Troubleshooting
489