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Chapter 43 Troubleshooting
XS3900-48F User’s Guide
314
5
Disconnect and re-connect the power adaptor or cord to the Switch (in AC models or if the AC
power supply is connected in AC/DC models).
6
If the problem continues, contact the vendor.
43.2 Switch Access and Login
I forgot the IP address for the Switch.
1
The default in-band IP address is 192.168.1.1.
2
Use the console port to log in to the Switch.
3
Use the MGMT port to log in to the Switch, the default IP address of the MGMT port is 192.168.0.1.
4
If this does not work, you have to reset the device to its factory defaults. See
.
I forgot the username and/or password.
1
The default username is admin and the default password is 1234.
2
If this does not work, you have to reset the device to its factory defaults. See
.
I cannot see or access the Login screen in the web configurator.
1
Make sure you are using the correct IP address.
• The default in-band IP address is
192.168.1.1
.
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
forgot the IP address for the Switch.
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See
.
3
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
enabled.
4
Make sure your computer is in the same subnet as the Switch. (If you know that there are routers
between your computer and the Switch, skip this step.)