296
Troubleshooting
Action
Yes
No
1
Adjust the transfer bias.
1
Launch the Tool Box, click
Chart Print
on the
Diagnosis
tab.
2
Click the
Ghost Configuration Chart
button.
The Ghost Configuration Chart is printed.
3
Launch the Tool Box, click
BTR Refresh
Mode
on the
Printer Maintenance
tab.
4
Check the check box next to
On
, and then
click
Apply New Settings
.
5
Click
Chart Print
on the
Diagnosis
tab.
6
Click the
Ghost Configuration Chart
button.
The Ghost Configuration Chart is printed.
Is the problem recovered?
The task is
complete.
Go to action 2.
2
The print media surface may be uneven. Try
changing the
Paper Type
setting in the printer
driver. For example, change the plain paper to
thick.
1
On the
Paper/Output
tab in
Printing
Preferences
of the printer driver, change the
Paper Type
setting.
Is the problem recovered?
The task is
complete.
Go to action 3.
3
Adjust the fuser temperature.
1
Launch the Tool Box, and click
Adjust Fuser
on the
Printer Maintenance
tab.
2
Adjust the fixing temperature by turning up
the value for your printing media.
3
Click
Apply New Settings
.
4
Click close box to exit Tool Box.
Is the problem recovered?
The task is
complete.
Go to action 4.
4
If you use non-recommended print media, use
the print media recommended for the printer.
Is the problem recovered?
The task is
complete.
Contact Dell.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
Инструкции и руководства похожие на DELL 1350cnw
