4
1
Action
Yes
No
2c Ensure that the envelope is properly loaded in The task is
Go to action
the MPF as instructed in "Loading an Envelope complete.
3b.
in the Multipurpose Feeder (MPF)" on
page 207.
Is the problem recovered?
2d Ensure that the print media is not curled.
The task is
Go to action
complete.
3a.
Is the problem recovered?
2e Is the print media damp?
Go to action
Go to action
3c.
3a.
3a Fan the print media.
The task is
Go to action
complete.
3b.
Is the problem recovered?
3b If the envelope is deformed, correct it or use
The task is
Go to action
another envelope.
complete.
3a.
Is the problem recovered?
3c Turn over the print media.
The task is
Go to action 4.
complete.
Is the problem recovered?
Use print media that is not damp.
The task is
Contact Dell.
complete.
Is the problem recovered?
Multi-feed jam
Action
Yes
No
Remove the paper from the PSI, and then
The task is
Go to action 2.
ensure that papers are inserted properly in the complete.
MPF.
Is the problem recovered?
Is the print media damp?
Go to action
Go to action
3a.
3b.
3a Use print media that is not damp.
The task is
Go to action
complete.
3b.
Is the problem recovered?
Troubleshooting
2
493