![background image](/i/dell/153345/dell-1355cnw-1355cn/h/dell-1355cnw-1355cn-496.png)
Action
Yes
No
3b Fan the print media.
The task is
Contact Dell.
Is the problem recovered?
complete.
A document jam occurs in the ADF if scanning of multiple-sheet document
is cancelled while scanning is in progress.
Action
Yes
No
1 Clear the jam. See "Clearing Paper Jams From
The task is
complete.
Contact Dell.
Is the problem recovered?
Copy Problem
Problem
Action
A document loaded in the
Ensure that the ADF cover is firmly closed.
ADF cannot be copied.
Fax Problems
Problem
Action
The printer is not working,
Unplug the power cord and plug it in again.
there is no display and the
Ensure that there is power to the electrical receptacle.
buttons are not working.
No dial tone sounds.
Check that the phone line is connected properly. See
"Connecting the Telephone Line" on page 48.
Check that the phone socket in the wall is working by
plugging in another phone.
Troubleshooting
494