![background image](/i/dell/158125/dell-928/h/dell-928-068.png)
Error Code
Operator Display and/or
Computer Monitor
Message
Description
Solution
1100
Paper Jam in Input tray.
(windows pop-up error
message)
Paper jam or feed roller stalled.
Clear jam and press the
Select
button to
continue.
1101
Out of Paper. Refill Paper.
(windows pop-up error
message)
Paper Out.
Load paper and press the
Select
button
to continue.
1102
Invalid Ink Cartridge
- Reload Dell Ink Cartridge.
(windows pop-up error
message)
Ink cartridge ID is not valid.
Lift the scanner unit and swap ink
cartridges.
1103
Black or colour cartridge not
inserted.
(windows pop-up error
message)
The ink cartridge is missing.
Raise the scanner unit and insert the ink
cartridge.
1104
The cartridge is not loaded
correctly. Swap cartridges.
(windows pop-up error
message)
Ink cartridge order is not supported.
Lift the scanner unit and swap ink
cartridges.
1105
Auto alignment failed.
(windows pop-up error
message)
Automatic Alignment failed.
Retry operation. If it still fails, contact
technical support.
4100
Wrong card Media Slot used.
Insert in write media slot
(windows pop-up error
message)
The card media inserted is not valid for
the slot.
Insert the correct type of memory card
into the slot and ensure that the card is
operational.
4101
Card Read/Write Error.
Change media card.
(windows pop-up error
message)
Problem reading or writing to the media
card.
Insert the correct type of memory card
into the slot and ensure that the card is
operational.
0200
Unable to program Flash
Memory. Call Dell.
(windows pop-up error
message)
Unable to program flash memory.
Switch the printer off and on again.
1200
Printer carriage stalled.
Clear carrier jam.
(windows pop-up error
message)
The ink cartridge carrier has stalled.
Clear carrier jam and press the
Select
button to continue.
1201
Print Incomplete. Carrier
stall. Clear carrier jam.
(windows pop-up error
message)
The print carrier stopped before all the
data was used.
Clear carrier jam and press the
Select
button to continue.
1202
Incorrect data sent to printer.
Restart printer & resend print
job.
(windows pop up error
message)
Incorrect data has been sent from the
host PC to the AIO.
Switch the printer off and on again.
Ink cartridge shorted.
Replace ink cartridge.
Short test detected short-circuit in the ink Lift the scanner unit and replace the ink