Printing problems
Condition
Possible cause
Suggested solutions
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the
Custom
in
Paper
tab in
Printing Preferences
(see
"Opening printing preferences" on page 38).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to
Printing Preferences
, click
Paper
tab,
and set type to
Thick
(see "Opening printing preferences" on page 38).
Machine information is not
displayed when you click
the device in the
Devices
and Printers
.
Check the
Printer properties
. Click the
Ports
tab.
(
Control Panel
>
Devices and Printers
> Right-
click on your printer icon and select
Printer
properties
)
Machine information is not displayed when you click the device in the
Devices and
Printers
.
The error related toast
message pops up.
If the port is set to File or LPT, uncheck them and
select TCP/IP, USB, or WSD.
The error related toast message pops up.
5. Troubleshooting
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Инструкции и руководства похожие на DELL B1163, B1163w
