BenQ DC 5530 User’s Manual
Eng
lish
Troubleshooting
42
5
T
ROUBLESHOOTING
5.1 Error Message Table
Symptoms
Causes
Solutions
The power won’t turn
on.
•
The battery is out of power.
•
The AC power adapter is not con-
nected or is damaged.
•
Use the AC power adapter to charge
the battery.
•
Make sure the AC power is con-
nected and it's not damaged.
The power turns off
during use.
•
The battery is out of power.
•
Auto power off is enabled.
•
The battery/SD card cover is opened
when in use.
•
The adapter has not been connected
properly.
•
Use the AC power adapter to charge
the battery.
•
Switch on the power.
•
Do not open the battery/SD card
cover when the camera is in use.
•
Connect the adapter correctly.
The battery power is
being used up too
quickly.
•
The external temperature is too cold.
•
The battery is not used for a long
time.
•
Keep the camera away from extreme
temperatures.
•
Recharge the battery with AC power
adapter.
The camera does not
take pictures when the
shutter button is
pressed.
•
The camera is not set at Recording
Mode.
•
The battery is weak.
•
The power has not been switched
on.
•
Set the Mode Dial to Capture Mode.
•
Replace the battery.
•
Switch on the power.
The close-up image is
blurred.
•
Select the correct focus range.
•
If the subject is within 15 cm, select
Macro mode.
The flash does not fire.
•
The camera flash is turned off.
•
The light source is sufficient.
•
Set the flash mode to Auto Flash or
Forced Flash mode.
There is something
wrong with the color of
the captured image.
•
White balance is not set properly.
•
Set the white balance to Auto mode
or other suitable mode.
The picture is too bright
or too dark.
•
There is excessive or inadequate
exposure.
•
Reset exposure compensation.
The LCD monitor is not
clear.
•
The LCD monitor plastic cover is
dirty.
•
You should clean the LCD cover.
The camera cannot
download images to the
PC.
•
Cable is not connected properly.
•
Camera is off.
•
There are no battery or the adapter
is not well connected.
•
OS is not Window 98SE
/2000/ME/XP or PC is not equipped
with USB port.
•
USB driver is not installed.
•
Check the cable connection.
•
Turn on the power.
•
Load new battery or check the AC
power adapter connection.
•
Install Windows 98SE/2000/ME/XP
and USB Port.
•
Install USB Driver.
