![background image](/i/dell/155742/dell-c1760nw-c1660w/h/dell-c1760nw-c1660w-219.png)
Ghosting
Action
Yes
No
1
Adjust the transfer bias.
a
Launch the
Tool Box
, click
Chart Print
on the
Diagnosis
tab.
b
Click
Ghost Configuration Chart
.
The task is complete.
Go to action 2.
The Ghost Configuration Chart is printed.
c
Launch the
Tool Box
, click
BTR Refresh Mode
on the
Printer
Maintenance
tab.
d
Check the check box next to
On
, and then click
Apply New Settings
.
e
Click
Chart Print
on the
Diagnosis
tab.
f
Click
Ghost Configuration Chart
.
The Ghost Configuration Chart is printed.
Is the problem recovered?
2
The print media surface may be uneven. Try changing the
Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
The task is complete.
Go to action 3.
a
On the
General
tab in
Printing Preferences
of the printer driver,
change the
Paper Type
setting.
Is the problem recovered?
3
Adjust the fusing unit temperature.
a
Launch the
Tool Box
, and click
Adjust Fusing Unit
on the
Printer
Maintenance
tab.
The task is complete.
Go to action 4.
b
Adjust the fixing temperature by turning up the value for your
printing media.
c
Click
Apply New Settings
.
d
Click close box to exit
Tool Box
.
Is the problem recovered?
4
If you use non-recommended print media, use the print media
recommended for the printer.
The task is complete.
Contact Dell.
Is the problem recovered?
Troubleshooting
217