Multi-feed jam
Action
Yes
No
1
Remove the paper from the PSI, and then ensure that papers are
The task is complete.
Go to action 2.
inserted properly in the MPF.
Is the problem recovered?
2
Is the print media damp?
Go to action 3a.
Go to action 3b.
3a
Use print media that is not damp.
The task is complete.
Go to action 3b.
Is the problem recovered?
3b
Fan the print media.
The task is complete.
Contact Dell.
Is the problem recovered?
Wireless Problems
Problem
Action
Cannot setup wireless connection.
Ensure that the Ethernet cable (Dell C1760nw Color Printer only) and USB cable
are disconnected from the printer.
Ensure that
Wireless LAN
is set to
Enable
page 127.
Try disabling the firewall on your computer. The firewall on your computer may be
blocking communication with your printer.
Cannot setup wireless connection with WPS Ensure that the security setting of the wireless LAN access point or router is WPA
(Wi-Fi Protected Setup
®
).
or WPA2. (WEP is not supported on WPS.)
Turn off the printer, and then on again.
The message
Wireless Session
Two or more wireless LAN access points or routers may be performing WPS setup
Overlap Error
is displayed when
at the same time. Wait for a while, and then try again.
setting up wireless connection.
Cannot setup wireless connection with the Press the WPS button on the wireless LAN access point or router within 2 minutes
WPS-PBC (Wi-Fi Protected Setup-Push
after starting the WPS operation on the printer. For details about the wireless LAN
Button Configuration).
access point or router, refer to the manual supplied with the wireless LAN access
point or router.
Cannot setup wireless connection with
Check if the PIN you have entered on the computer is correct.
WPS-PIN (Wi-Fi Protected Setup-Personal
Identification Number).
Cannot connect to the wireless network
Check if the passphrase for WPA/WPA2 encryption or WEP key set on the wireless
after setting up wireless connection.
LAN access point or router has been changed. (Passphrase may be described as key
on some access points or routers.) For details about the wireless LAN access point
or router, refer to the manual supplied with the wireless LAN access point or
router.
Troubleshooting
224