Troubleshooting

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Operation Not 
Assigned

You are doing in the Add/Cancel operation, 
but there is no jobs waiting.

Check the display to see if there is any 
scheduled job. The display should indicate 
them in standby mode, for example, 

Delay 

Fax

.

[Paper Jam 0]
Open/Close Door

Paper has jammed in the feeding area of the 
paper tray.

Clear the jam (See "In tray 1" on page 56).

[Paper Jam 1]
Open/Close Door

Paper has jammed in the paper exit area.

Clear the jam (See "Inside the machine" on 
page 57).

[Paper Jam 2]
Check Inside

Paper has jammed in the fuser area.

Clear the jam (See "In exit area" on 
page 57).

Power Failure

Power has turned off then on and the 
machine’s memory has not been saved.

You need to start again the job which you 
were trying to do before the power failure.

Replace Toner

The toner cartridge has almost reached its 
estimated cartridge life.

You can choose between 

Stop

 or 

Continue

as shown on the control panel. If you select 
Stop, the printer stops printing and you 
cannot print any more without changing the 
cartridge. If you select 

Continue

, the printer 

keeps printing but the printing quality cannot 
be guaranteed.Replace the toner cartridge 
for the best print quality when this message 
appears. Using a cartridge beyond this 
stage can result in printing quality issues 
(See "Replacing the toner cartridge" on 
page 68). 

Samsung does not recommend using 
non-genuine Samsung toner cartridge 
such as refilled or remanufactured. 
Samsung cannot guarantee 
non-genuine Samsung toner 
cartridge's quality. Service or repair 
required as a result of using 
non-genuine Samsung toner 
cartridges will not be covered under 
the machine warranty.

Retry Redial?

The machine is waiting for a specified time 
interval to redial a previously busy station.

You can press 

OK

 to immediately redial, or 

Stop/Clear

 to cancel the redial operation.

[Stop Pressed]

The 

Stop/Clear

 button is pressed during a 

copy or fax operation.

Try again.

End of life
Replace new cart

The indicated toner cartridge has reached its 
estimated cartridge life. The printer stops 
printing.

Estimated cartridge life means the 
expected or estimated toner cartridge 
life, which indicates the average 
capacity of print-outs and is designed 
pursuant to ISO/IEC 19798 (See 
"Available supplies" on page 67).
The number of pages may be affected 
by operating environment, printing 
interval, media type, and media size. 
Some amount of toner may remain in 
the cartridge even when 

End of life 

Replace new cart

 appears and the 

printer stops printing.

Replace the toner cartridge (See "Replacing 
the toner cartridge" on page 68).

Prepare new cartridge

Small amount of toner is left in the cartridge. 
The estimated cartridge life of toner is close.

Prepare a new cartridge for replacement. 
You may temporarily increase the printing 
quality by redistributing the toner (See 
"Redistributing toner" on page 53).

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