Common Problems

Xerox® Phaser® 3052/3260

User Guide

147

Common Linux Problems

Refer to your Linux User Guide for further information on Linux error messages.

Condition

Suggested Solutions

The machine does not print.

• Check if the printer driver is installed on your system. Open the Unified 

Driver Configurator and switch to the 

Printers

 tab in the 

Printers 

configuration

 window to look at the list of available machines. Make 

sure that your machine is displayed on the list. If not, open the 

Add new 

printer wizard

 to set up your machine.

• Check if the machine is started. Open the 

Printers configuration

window and select your machine from the printer list. Look at the 
description in the 

Selected printer

 pane. If its status contains 

Stopped

, 

press the 

Start

 button. Normal operation of the machine should be 

restored. The stopped status might be activated if problems in printing 
occurred. For instance, this could be an attempt to print a document 
when the port is being used by a scanning application.

• Ensure the port is not busy. Since functional components of the 

machine (printer and scanner) share the same I/O interface (port), 
simultaneous access of different consumer applications to the same 
port is possible. To avoid possible conflicts, only one of them at a time is 
allowed to gain control over the machine. The other consumer will 
encounter a device busy response. You should open the 

Ports 

Configuration 

window

and select the port assigned to your machine. In 

the 

Selected port

 pane you can see if the port is occupied by some 

other application. If this is the case, you should either wait for 
completion of the current job or press the 

Release port 

button.

• Check if your application has a special print option such as -oraw. If -

oraw is specified in the command line parameter, then remove it to 
print properly. For Gimp front-end, select the print -> Setup printer and 
edit command line parameters in the command item.